Technotes for WANScaler 3.x

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Technotes	Created	Modified	Read	Rating
Nessus security scanner reported Medium 11213(80/tcp) HTTP TRACE / TRACK Methods Web Servers Symptoms The Nessus security scanner reported “Medium 11213(80/tcp) HTTP TRACE / TRACK Methods Web Servers” Cause Debugging functions are enabled on the remote Web server. The remote Web serv... CTX118036	8/7/08	8/7/08	46	Unrated
WANScaler Permanent License Shows Default Expiration Date WANScaler permanent-based license keys show a default expiration date that is ignored by the appliance. CTX118010	8/7/08	8/7/08	37	Unrated
How to Reset the WANScaler Management User Interface Password Summary This article describes how to reset the WANScaler management User Interface password. Background If a customer forgets the administrative password on the WANScaler you can reset the m... CTX112397	2/13/07	7/10/08	3,610	Unrated
How to Access Files on Windows from Linux Using Common Internet File System Protocol on a WANScaler Topology Summary This article describes how to access files on Windows from Linux using the Common Internet File System Protocol on a WANScaler Topology. On a Wide Area Network (WAN), you either use F... CTX117148	6/30/08	6/30/08	152	Unrated
How to Access Linux Files from Windows Using Common Internet File System Protocol on a WANScaler Topology Summary This article describes how to access Linux files from Windows using Common Internet File System (CIFS) protocol on a WANScaler topology. On a Wide Area Network (WAN), you either use F... CTX117147	6/16/08	6/17/08	191	Unrated
Understanding Common Internet File System Traces in a WANScaler Appliance Summary To debug customer issues, you take traces on the WANScaler appliance and try to decipher the issues that the WANScaler appliance might be having. Similarly, to check the status of the... CTX117081	6/13/08	6/16/08	162	Unrated
How to Prioritize Non-accelerated Traffic Summary Quality of Service (QoS) and fair queuing apply only to WANScaler accelerated traffic. This article discusses how to prioritize or otherwise deal with non-accelerated traffic. Backgr... CTX114253	6/16/08	6/16/08	179	Unrated
Web Cache Communication Protocol Connection between the WANScaler Appliance and the Router does not Respond Symptoms The Web Cache Communication Protocol (WCCP) connection between the WANScaler appliance and the router does not respond. Background When you transfer data on WAN, a WCCP connection is... CTX117149	6/16/08	6/16/08	202	Unrated
Recommended Number of Concurrent WANScaler Client Connections Summary Connecting multiple clients, such as Citrix Accelerator client, to the WANScaler appliance impacts the performance of the appliance. For the optimum performance, you should not allow ... CTX116990	6/13/08	6/13/08	233	Unrated
Is Compression History Shared Between WANScaler Appliances in High Availability Mode? Q: Does the primary WANScaler appliance share compression history with the secondary in a High Availability (HA) configuration? A: No. Compression history is not shared between primary and se... CTX117323	6/12/08	6/12/08	156	Unrated
How Traffic is Handled When a Group Mode Member Failure Occurs Summary This article describes how traffic is handled when a group mode member failure occurs. Q: What does the “Continue to Accelerate When Member Failure Detected” setting do? A: This Group... CTX113111	4/25/07	6/3/08	3,125	Unrated
Satellite Environments Stripped WANScaler Options In certain Satellite based environments, it has been found the WANScalers options are stripped, causing a failure in accelerated connections. If this issue is encountered, it is recommended to have the Satellite provider disable their optimization features. CTX117216	6/2/08	6/2/08	216	Unrated
Understanding Web Cache Communication Protocol Traces in a WANScaler Appliance Summary To debug customer issues, you take traces on the WANScaler appliance and try to decipher the issues that the WANScaler appliance might be having. Similarly, to check the status of the... CTX117036	4/28/08	4/29/08	284	Unrated
Blocked Pop-Up Window Prevents Configuration/License Updates Pop-up are being blocked due to Web browser settings. This restricts updates to Bandwidth Management and licensing through the web interface. CTX113564	6/25/07	4/29/08	2,541	Unrated
Using the WANScaler Serial Port for Configuration KB article showing how to configure WS using the WANScaler serial port. CTX117068	4/28/08	4/28/08	302	Unrated
Accelerating Device Causes AutoCAD Write Performance Issues When saving AutoCAD files performance issues are encountered when a WANScaler is accelerating the connection. CTX116897	4/11/08	4/11/08	335	Unrated
Service Class Policies Explained Summary Service classes are user-defined groups of IP addresses and port numbers that allow the WANScaler to accelerate or not accelerate a particular group of connections or a single connect... CTX115445	2/28/08	2/28/08	474	Unrated
WANScaler Appears to receive More Bytes than the Receive Bandwidth Limit. The WANScaler appears to be receiving more bytes than the Receive Bandwidth Limit. However, the WANScaler is designed this way and is normal behavior. CTX115850	1/21/08	1/21/08	548
Case Study: Video Traffic Fails After 60 Minutes With WANScalers Enabled Case study where video would disconnect after 60 minutes. CTX115252	12/17/07	12/18/07	697
You Cannot Create Any More Service Classes Symptoms You cannot add additional service classes. Cause You can only have a maximum of 64 service classes. Workaround If you require more than 64 service classes, create a container service... CTX115348	12/11/07	12/11/07	472	Unrated
Case Study: Border Gateway Protocol Fails with WANScaler Problem Definition After installing one WANScaler, the customer's Border Gateway Protocol (BGP) failed and could not re-establish their routing information. When the WANScaler was disabled, r... CTX115250	12/11/07	12/11/07	589	Unrated
Half-open TCP Connections Appear in the Active Connections List Half-open TCP connections appear in the Active Connections list CTX115145	12/5/07	12/5/07	887	Unrated
The WANScaler Displays an Incorrect Model Number on the Front Bezel Symptoms The WANScaler displays an incorrect model number on front bezel. This issue is known to occur on WANScaler 8520 models, but it may occur on other models. Resolution Upgrade to the la... CTX115055	12/4/07	12/4/07	451	Unrated
The CPU Usage Graph is the WANScaler Process Usage Graph The CPU usage graph on the WANScaler index_debug.php page does not indicate actual CPU usage. CTX115005	12/4/07	12/4/07	513	Unrated
Group Mode - Traffic Flow Analysis This documentation is aimed to provide detailed insight into the WANScaler as it operates in Group Mode. CTX114489	11/28/07	11/28/07	656	Unrated
Group Mode - IP-based Rules This documentation is provides detail on using IP-based ownership rules to reduce the amount of group-mode forwarding when WANScaler appliances are operating in Group Mode. CTX114490	11/28/07	11/28/07	445	Unrated
The Receive Window Auto-Tuning Feature in Windows Vista Causes Intermittent Timeouts in the WANScaler UI Symptoms The WANScaler UI is accessed with an Internet browser application. An issue was recently found in Microsoft Windows Vista, which might have intermittent problems connecting to the WANScal... CTX114908	11/28/07	11/28/07	1,760
Legacy TCP Stacks do not Handle Additional TCP Options Symptoms Certain legacy devices use a TCP stack that does not handle additional TCP options. This can cause accelerated connections to break. The initial connection might be established, but the ... CTX113110	4/25/07	11/27/07	2,899	Unrated
Top 10 WANScaler Issues List Top 10 Issues List for WANScaler CTX113369	5/15/07	10/15/07	5,190	Unrated
Server Message Block Signing Overview SMB signing is a security mechanism designed to improve the security of the CIFS protocol, first made available in both Microsoft Windows NT 4.0 Service Pack 3 (SP3) and Microsoft Windows 98. CTX114226	8/31/07	8/31/07	1,248	Unrated