Technotes for Secure Gateway 3.0

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Technotes	Created	Modified	Read	Rating
Error Number 51 when Using an STA and the ICA Client for Macintosh Symptom When connecting to a Citrix Secure Gateway Server, one of the following errors occurs. From a Win32 ICA client: Error: The network connection to your application was interrupted -... CTX118082	8/19/08	8/19/08	16	Unrated
How to Require Secure Access to the Access Platform Application While Still Allowing Unsecured Access to the Root Web Site Summary This article describes how to require secure access to the AccessPlatform application while still allowing unsecured access to the root Web site. Background The following procedure al... CTX117573	7/21/08	7/24/08	114	Unrated
Error: An error has occurred while connecting to the requested resource Symptoms Users can log on to Web Interface 4.0 through Secure Gateway 3.0, but when attempting to launch a connection the following error message is returned in the Message Center: “Error: An... CTX107181	8/10/05	7/24/08	59,698
Detailed Description of the Secure Gateway Connection Process Summary This article provides a detailed description of the connection process for users that establish secure connections through Citrix Secure Gateway. Background In this scenario, Web Inte... CTX117728	7/22/08	7/22/08	77	Unrated
How to Configure a Single Secure Gateway / Web Interface Server with Port Redirection Summary This article describes how to configure automatic HTTP port 80 redirection to HTTPS port 443 for on a server in which Secure Gateway and Web Interface are both installed. Background T... CTX114658	6/9/08	7/8/08	220	Unrated
The Access Suite Console for Advanced Access Control Shows Different STAs Using the Same STA ID Symptoms When trying to add a second Secure Ticket Authority (STA) to the Authentication tab in the Access Gateway Administration tool (standalone mode), the details of the first STA are ov... CTX108361	1/3/06	7/3/08	25,495
Troubleshooting Disconnected Sessions in Secure Gateway Summary This document discusses ways to address the issue of users being disconnected from a Secure Gateway server on the Internet. When using Secure Gateway to deliver MetaFrame applications... CTX435418	10/13/02	7/3/08	79,912
Secure Gateway WMI Class Fails to Register on Windows 2003 Symptoms Installation of Secure Gateway 3.0 on Windows 2003 does not automatically allow for the Secure Gateway Windows Management Instrumentation (WMI) Performance Counter to be available. T... CTX117513	6/25/08	6/25/08	58	Unrated
Administrator's Guides - Quick Reference CTX Links This article provides quick links to the administrator's guides for Citrix products. CTX107618	9/13/05	6/10/08	122,791
Exporting Root Certificates for the ICA Client for Macintosh on OS X 10.4 Tiger Symptoms When connecting to Secure Gateway from a Macintosh with the native ICA Client, you receive an error message stating that the certificate is not trusted Example: "SSL Error 61:... CTX108800	2/17/06	5/21/08	17,715
Common SSL Error Messages and Their Causes Summary This document explains some SSL-related error messages that an ICA Client might return when attempting to connect to a MetaFrame server or published application using SSL. CTX113309 –... CTX711855	11/13/01	4/15/08	237,605
Error: Cannot connect to the Citrix Presentation Server. There is no Citrix SSL server configured on the specified address. Symptoms When launching a published application you receive the following error: "Cannot connect to the Citrix Presentation Server. There is no Citrix SSL server configured on the spec... CTX115468	1/15/08	4/15/08	4,402
Secure Gateway Does Not Support the Session Reliability Feature in Relay Mode Symptoms The ICA Client for 32-bit Windows 8.x or later is unable to connect through Secure Gateway in Relay Mode. You receive the following error message: "Cannot connect to the Citrix ... CTX104490	7/12/04	3/14/08	5,315	Unrated
Error: The archives required to make an SSL connection are not available. Symptom If the SSL client package is not enabled in NFuse.conf or the NFuse / Web Interface Administration tool, then ICA Java client users attempting to connect through Citrix ... CTX451210	5/31/02	2/19/08	40,926
Event Log Error: An error occurred when processing incoming CGP downstream data Symptoms The following error message appears in the Application Event Log: Event ID: 103 - "An error occurred when processing incoming CGP downstream data." Source: Reliability Ser... CTX114680	12/4/07	2/13/08	3,521	Unrated
Citrix ISAPI Extensions Return HTTP Error 404 (ConfProxy, STA, XML) Symptoms When you attempt to access any of the following services on any version of the Windows 2003 Server family running Microsoft Internet Information Server (IIS) 6.0: Citrix Conf... CTX106617	7/29/05	1/31/08	22,520
How to Enable or Disable Session Reliability When Connecting Through Secure Gateway 3.x and Access Gateway 4.x Summary This article describes how to enable or disable session reliability when connecting through Secure Gateway 3.x and Access Gateway 4.x. Procedure When Web Interface is integrated with ... CTX112764	4/26/07	1/29/08	5,353
Where are the Secure Gateway and STA Configurations Stored? Q: Where are the Secure Gateway and STA configurations stored? A: See the locations listed below. The Secure Gateway stores its information in the registry: HKEY_LOCAL_MACHINE\SYST... CTX890692	10/25/02	1/23/08	10,529
Files copied to the scripts folder from the installation of the STA Symptoms The following files are copied to the scripts folder after installation of STA 1.0 or 2.0 Resolution • CtxSta.dll • CtxSta.config • Ctxxmlss.txt Resolution CTX107683 – How t... CTX102804	12/9/03	1/23/08	6,560
SSL Error 82: The Security certificate (TheNameOfYourCertificateAuthority) is not suitable for use in SSL connections. Reason: Unsuitable Netscape Usage Extension field. Symptoms Upgrading to or installing version 10 of the Presentation Server Client for 32-bit Windows into an existing Secure Gateway or Access Gateway environment produces the following error ... CTX113002	5/3/07	12/26/07	18,021
Error: The Access Center Cannot Launch the Published Resource. The MetaFrame XP server or Secure Gateway server may not be available Symptoms You receive the following error message: "The access center cannot launch the published resource. The MetaFrame XP server or Secure Gateway server may not be available. Contact ... CTX104974	3/14/05	12/19/07	9,314	Unrated
Troubleshooting SSL Error 4 with Secure Gateway Symptoms A SSL 4 error when connecting to an application through Secure Gateway usually indicates a connection issue between one or more of the components that make up Secure Gateway. Resolut... CTX105390	11/23/04	12/5/07	49,309
The Secure Gateway Management Console Shows a Session Established in 1969 Symptoms You experience the following symptoms: The Secure Gateway Management Console shows a session established on December 31, 1969 (12/31/1969) There is no information und... CTX113999	8/15/07	12/5/07	1,567	Unrated
Error: SSL error 59 ... When Connecting to Web Interface and Secure Gateway Through Presentation Server Client 10.0 Symptoms You receive the following error message when attempting to connect to Web Interface and Secure Gateway through version 10.x of the Presentation Server Client: SSL error 59: The server sen... CTX113568	6/27/07	11/21/07	7,086	Unrated
The Citrix SSL relay name could not be resolved (SSL error 40) Symptom Users receive the following error message when trying to launch applications through Secure Gateway: “Cannot connect to the Citrix server: The Citrix SSL relay name could not be resolved (... CTX103569	3/4/04	11/9/07	127,085
Automatic Cleanup of Log Files by Rotatelogs in Secure Gateway 3.0 Automatic Cleanup of Log Files by Rotatelogs in Secure Gateway 3.0 Secure Gateway 3.0 uses the Apache rotatelogs program to manage the logging of error and access records. See the Apache documenta... CTX107583	9/14/05	11/9/07	6,247	Unrated
Citrix Secure Gateway 3.0 Scalability Information Summary This article provides guidance on the ICA traffic scalability and loading limits of Citric Secure Gateway 3.0. The information in this document was collected through testing of the pr... CTX114670	11/5/07	11/6/07	2,206
Hotfix SGE300W008 Fails to Install on Secure Gateway 3.0 With Error 1920 Symptoms Hotfix SGE300W008 fails to install and displays Error: 1920 stating that the Secure Gateway service could not be restarted. From the Secure Gateway Event Logs: The Citrix service nam... CTX114738	10/18/07	10/18/07	3,068
SSL Error 23: The proxy denied access to STAxxxxxx port 1494 Symptoms You receive the following error message: "SSL Error 23: The proxy denied access to 10:STAxxxxxx port 1494" Cause Traffic for port 1494 is not accessible from the Access Gateway... CTX114294	8/28/07	8/29/07	3,072
Message: Cannot connect to the Citrix MetaFrame Server. Protocol error (SSL error 29) Symptoms The following error message is received: “Cannot connect to the Citrix MetaFrame Server. Protocol error (SSL error 29)” Other published applications configured for other servers launched ... CTX113317	5/31/07	8/21/07	10,699	Unrated