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Presentation Server 4.5 and Components: IMA General

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Technotes	Created	Modified	Read	Rating
XenApp Infrastructure Monitoring and Alerting This document details the performance counters and event viewer messages that can be used to gauge the health of a XenApp farms infrastructure components. The primary goal of this document is to provide a list of identifiers which are typically associated with a problem that is highly likely to prevent or degrade the performance of application enumeration and/or launch. CTX118742	10/30/08	10/30/08	664
Best Practices for Installing and Maintaining a Large Farm with Hotfix Rollup Pack 3 for XenApp 5.0 and Presentation Server 4.5 Summary Hotfix Rollup Pack 3 for XenApp 5.0 and Presentation Server 4.5 for Windows Server 2003 provides numerous enhancements to the Independent Management Architecture (IMA) Service to impr... CTX118659	10/15/08	10/23/08	1,041	Unrated
The Data Collector Resolves Load Balance Requests to a Single Server Symptoms When a least-loaded server was unresponsive, the data collector continued to resolve connections to the server. The data collector sent all new connection attempts and/or ticket requ... CTX104926	9/29/04	10/9/08	23,020
Share Load Information Option in MetaFrame Presentation Server 3.0 Summary This article explains the Share Load Information option in MetaFrame Presentation Server 3.0. Status The responsibilities of the data collector include keeping track of server loads. ... CTX104111	6/3/04	8/28/08	12,601
How to Honor Zone Preference and Failover Over Session Sharing Summary This document describes how to honor Zone Preference and Failover over Session Sharing. Background Because Presentation Server 3.0 seamless connections from Program Neighborhood Agent... CTX111059	9/26/06	8/26/08	12,057
You Receive Error 26005 When Joining a Server Farm Symptoms Attempting to join an existing MetaFrame XP farm produces the following error message: Error 26005: “Could not start IMA Service in CTX_MF_IMA_StartIMAService State = 2” Note : The ... CTX110353	7/6/06	8/26/08	21,281	Unrated
IMA Service Fails with Specific Error: 2147483649 Symptoms When starting IMA or using chfarm to join a Presentation Server to a farm with an SQL, Oracle, Access, or DB2 data store, a message appears indicating that the IMA Service failed to ... CTX108267	12/5/05	8/13/08	38,932
How Citrix Diagnostic Facility Tracing Works Summary This article describes how Citrix Diagnostic Facility (CDF) tracing works. Refer to Knowledge Center article CTX104578 – Using Citrix Diagnostic Facility and the Access Suite Console ... CTX117426	6/6/08	7/23/08	1,592
Tables within the IMA Data Store Keywords: access, database, datastore, db, deletetracker, express, ima, index, jet, keytable, object, oracle, sql, table CTX116774	3/31/08	7/17/08	1,811	Unrated
Error: The network connection to your application was interrupted Symptoms A published application does not start and you receive the following error message: “The network connection to your application was interrupted. Try to access your application later,... CTX115648	5/23/08	5/29/08	1,024	Unrated
Using LiveKD to Save a Complete Memory Dump for Session or System Hangs The article describes how to get a complete memory dump for analysis of the problem when terminal sessions hang or exhibit abnormal behavior but there is a problem for the customer to use traditional CrashOnCtrlScroll method because there are active user sessions. CTX107717	11/2/05	4/18/08	29,231
Error: Event ID 7024 and Event ID 3592 - Port In-Use Symptom All Citrix servers get the following Event IDs in the Event Viewer after the server is restarted. The IMA Service is unable to start. The users are unable to connect to publi... CTX104970	10/28/04	4/9/08	26,781
Troubleshooting Tools for Citrix Environments Citrix Troubleshooting Tools General Advanced Access Control Application Isolation Environment Fatal Errors and Application Crashes Citrix Access Gateway Citrix Licensing Citrix ... CTX107572	10/6/05	4/8/08	154,744
Restarting the IMA Service Disconnects Session Reliability Users Symptoms Restarting the Independent Management Architecture (IMA) Service disconnects users connecting to the MetaFrame Presentation Server 3.0 through Session Reliability. Caus... CTX104907	10/25/04	4/1/08	13,937
How to Check In a User Dump That Full Page Heap Was Enabled The article describes how to check that full page heap was really enabled when the customers sends a user dump (for example, IMA service) CTX105955	3/22/05	3/31/08	11,855
List of Presentation Server 4.5 Service User Accounts and Default Permissions Summary This article lists the user accounts for Citrix services. Background The accounts detailed below may have associated impacts on Active Directory and local Group Policy objects, as wel... CTX116391	2/28/08	3/26/08	2,550
Error: "Error:26005 failed to start the IMA service.CTX_MF_IMA_StartIMAService State = 1" Symptoms Using the chfarm command to join a server running Citrix Presentation Server 4.0 to a SQL-based farm fails with the following error. "Error:26005 failed to start the IMA service... CTX116406	3/4/08	3/24/08	990	Unrated
Error: "pls-00306 wrong number or type of argument" ... When Running Reports From the Configuration Logging Database Symptoms When running a report from the Configuration Logging database in the Access Management Console, you receive the following error message: "pls-00306 wrong numbe... CTX115647	1/21/08	3/18/08	490	Unrated
Error: An error occurred while attempting to start the IMA Service. Symptoms You receive the following error message: “An error occurred while attempting to start the IMA service” with some or all of the following Event Viewer Event IDs: 3609 : Failed to load... CTX101877	5/27/03	3/14/08	56,148
IMA Not Starting with Event Log Error: "La clé de données de batterie de serveurs ne correspond pas a la clé de données de batterie stockée dans le magasin de données. Arrêt d'IMA en cours." Symptoms An installation of Citrix Presentation Server 4.5 on a French system fails and a rollback occurs. After the rollback completes, the IMA Service does not start. The following entries ... CTX116405	3/5/08	3/13/08	801	Unrated
Error: The (Net Stop) command produces System Error 1060: The specified service does not exist as an installed service Symptoms Using the command line utility ( Net Stop ) to Stop / Restart Services produces the following error message: “System Error 1060 has occurred The specified service does not exist as a... CTX108387	12/13/05	2/13/08	23,066
Error 26005: Could not start IMA Service in CTX_MF_IMA_StartIMAService State = 1 Symptoms For Citrix Presentation Server 4.0 : The following error message may appear at the end of the Presentation Server 4.0 installation: “Error 26005: Could not start IMA Service in CTX_M... CTX111767	12/1/06	2/7/08	28,646
How to Determine the Version of Presentation Server for Windows Installed Summary This article provides information on determining the version of Presentation Server running on a Windows Server. Background For troubleshooting purposes an administrator may be requir... CTX107570	9/21/05	1/31/08	24,099
Supported Databases for Presentation Server 4.5 For information regarding current database support, refer to CTX114501 – Supported Databases for Citrix Products. This article will remain available for informational purposes only. Summ... CTX112591	3/22/07	1/29/08	13,786
Determining Which Server Contains the Data Store Symptoms An administrator is unfamiliar with the farm structure and needs to identify which server contains the Access or SQL data store. Resolution Investigate the properties of C:\Program F... CTX105257	12/29/04	1/28/08	46,999
Graphical Display Issues with One or More Monitors A variety of issues surrounding the graphical display on the client device can be a result of memory setting per ICA session. The maximum memory allowed for use as a buffer by each clien... CTX781561	4/10/02	1/28/08	61,102
Citrix Diagnostic Facility Modules to Select when Obtaining a Trace for SpeedScreen Latency Reduction Issues Summary This articles Citrix Diagnostic Facility (CDF) Modules to select when obtaining a trace for SpeedScreen Latency Reduction issues. Procedure 1. Obtain a CDF trace using the Citrix Diag... CTX115557	1/17/08	1/17/08	575	Unrated
How to Enable Full Page Heap for the IMA Service IMA service sometimes experience faults due to heap corruption. The article explains how to enable Windows runtime diagnostics (full page heap) to help Citrix Development Analysis team to identify the correct faulting module and suggest appropriate hotfix. CTX104633	9/21/04	12/26/07	24,101
When Running a 64-bit Version of Presentation Server and Trying to Connect to a Oracle Database, the Installation Fails On a Citrix Presentation Server 4.0 x64 or Citrix Presentation Server 4.5 x64, when trying to connect to a Oracle database, the installation will fail during the setup of Citrix Presentation Server. CTX114382	11/14/07	12/17/07	1,218
Error: The Citrix Presentation Server failed to connect to the Data Store. ODBC error while connecting to the database Symptoms The IMA Service fails to start. The following errors appear in the Event Log: "Event Type: Error Event Source: IMAService Event Category: ... CTX114589	11/28/07	12/17/07	4,167

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