Technotes for Password Manager 4.1

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Technotes	Created	Modified	Read	Rating
How To Return and Reallocate a License File Summary This article describes how to reallocate a license on the MyCitrix Website. Requirements The procedure below requires a valid logon, of the Company for which the license is registere... CTX115870	2/15/08	11/21/08	1,414
How to Install a Citrix License on a Citrix License Server Summary This article describes how to install a Citrix license on a Citrix license server. Requirements • A valid user name on the MyCitrix Web site belonging to the company the license is re... CTX114695	12/4/07	11/21/08	7,211
Error: For security reasons you must authenticate Symptoms When users log on, they receive the following error message: “For security reasons you must authenticate” - Or - “Due to security reasons, you must re-authenticate before using this ... CTX111320	10/10/06	9/16/08	3,661	Unrated
Error: An object (User) with the following name cannot be found: "<username>"... Symptoms You see one of the following messages when choosing the task Revoke security question registration for a user in the Question-Based Authentication in the Password Manager Console: ... CTX117990	8/6/08	9/3/08	327	Unrated
Error: The user configuration location is invalid. Please verify location and try again Symptoms You see the following message when choosing the task Revoke security question registration for a user in the Question-Based Authentication in the Password Manager Console: “The us... CTX107762	10/12/05	8/6/08	3,157	Unrated
How to Troubleshoot API Problems on a NetScaler Appliance with the SoapUI Web Service Testing Tool Summary This article describes how to use the free soapUI Web services testing tool to troubleshoot Application Programming Interface (API) call issues on a Citrix NetScaler appliance. Downlo... CTX117503	7/10/08	7/10/08	422	Unrated
Error 13 returned when clearing the LSD cache Summary With the Citrix Password Manager Agent logging facility enabled, the Agent log shows the following error message: Password Manager Agent 4.5 and 4.6 “ERR License: Error 13 returned ... CTX117140	6/9/08	6/13/08	445	Unrated
How to Upgrade the Licence Server for Presentation Server from Version 4.0 to 4.5 Summary This article describes the process of upgrading the License server for Presentation Server from version 4.0 to 4.5. Background With the introduction of the Presentation Server 3.0, mo... CTX116749	5/30/08	6/13/08	2,037	Unrated
Administrator's Guides - Quick Reference CTX Links This article provides quick links to the administrator's guides for Citrix products. CTX107618	9/13/05	6/10/08	125,694
Attachmate Extra! Host Emulator Process does not Terminate when Password Manager Agent is Running Attachmate Extra! Host Emulator process does not terminate when Password Manager Agent is running CTX116822	4/17/08	5/27/08	565	Unrated
FAQ: How are Answers to User's Security Questions Reconstructed before Hashing and Encryption Q: How are answers to users security questions reconstructed before hashing and encryption A: If case-sensitivity is disabled, spaces are removed and all letters converted to uppercase. If it... CTX112993	5/23/08	5/23/08	375	Unrated
How to Disable the Password Manager Agent Dialog Box for Processing the First Logon to an Application Summary This article describes how to disable the Citrix Password Manager Agent dialog box from processing the first logon to an application. Requirements • Password Manager 4.x Background Th... CTX114846	12/14/07	5/15/08	1,339
Error: The version of Password Manager service at the service location you specified cannot support the feature you have selected ... Symptoms Users receive the following error message: “Error: The version of Password Manager service at the service location you specified cannot support the feature you have selected. To con... CTX110823	8/25/06	4/23/08	3,137	Unrated
Error: MetaFrame Password Manager Agent is unable to retrieve the license server location. Check to see if Agent can connect to synchronization point. Agent is disabled. Symptoms You receive the following error message: "MetaFrame Password Manager Agent is unable to retrieve the license server location. Check to see if Agent can connect to synchronizatio... CTX107379	8/31/05	4/16/08	7,855
Error: License status: Cannot acquire a license and grace period has expired. The required license is not installed. Symptoms When using Password Manager 4.1, the Agent shows the following error message: "License status: Cannot acquire a license and grace period has expired. The required license is not... CTX112623	3/26/07	4/11/08	5,183	Unrated
How to Publish Self-service Password Reset/Question-based Authentication Reenrollment as an Application and Prevent User Reauthentication Summary This article describes how to publish Self-service Password Reset/Question-based Authentication reenrollment as an application from Presentation Server and prevent user reauthenticati... CTX111246	10/2/06	4/9/08	3,771	Unrated
Licensing: Upgrade, Fulfillment and Migration Paths Summary This article describes Citrix product upgrade/migration paths. Background The product range and the development of Citrix products in time have led to a number of different product ve... CTX115869	2/15/08	3/18/08	3,977
How to Create a Change Password Form Definition for Presentation Server Client 10.100 or Later Summary With version 10.100 or later of the Presentation Server Client, the Program Neighborhood Agent invokes a change password window when a user’s Windows password expires. This article de... CTX113765	6/27/07	3/14/08	8,737
Legacy Password Manager Agents do Not Detect Presentation Server Client 10.100 or Later Symptoms Citrix Program Neighborhood Agent does not respond to Password Manager Agent logon or change password attempts when the following conditions are true: • The computer is running versi... CTX113346	6/25/07	3/12/08	50,680
Internet Explorer 7 Known Issues Summary This document outlines several issues and their known workarounds that users of Microsoft® Internet Explorer® 7 must be aware of in conjunction with the following Citrix products: ... CTX111625	11/7/06	2/22/08	143,396
Password Manager Does Not Load or Disappears After a Few Seconds Symptoms The Password Manager agent is installed on a Presentation Server. However, when Password Manager starts it disappears after a few seconds, or it does not start at all. The resolutio... CTX111322	10/12/06	2/19/08	3,632	Unrated
Hot Desktop FAQ Summary Hot Desktop is a feature of Password Manager that allows users to share workstations securely and efficiently. This document contains answers to questions that have been asked about H... CTX108740	2/3/06	2/19/08	20,219	Unrated
Error 1721. There is a problem with this Windows Installer package Symptoms When trying to uninstall MetaFrame Password Manager 4.1 from Add or Remove Programs on a 64-bit Windows Server 2003, users receive the following error message: “Error 1721. There is ... CTX109969	6/16/06	2/13/08	35,930
Troubleshooting the Citrix Password Manager Service The best troubleshooting resources for Citrix Password Manager Service are the error messages encountered in the console, agent and XTE Service Error logs. The most common error messages have been typed in this document to allow for quick location and resolution. This document is organized into seven parts to provide easy access to the most common errors encountered. CTX107169	7/27/05	1/29/08	27,651
Cannot Connect to Active Directory Central Credential Store Sync Point. Agent Not Syncing. Symptoms Using Active Directory as the central credential store (or sync point), the MetaFrame Password Manager Agent for certain users cannot synchronize it’s settings from that sync point. ... CTX105386	12/7/04	1/28/08	11,179	Unrated
Running a Password Manager Repair Through the Support Info dialog in Add or Remove Programs May Cause System Instability Symptoms Running a Password Manager Console, Service or Agent repair through the Support Info link of the product’s entry in Add or Remove Programs may cause certain hotfix updates to be over... CTX111036	9/8/06	1/23/08	5,235	Unrated
How to Reallocate a Presentation Server License on the MyCitrix Web Site Summary This article describes how to reallocate a Citrix Presentation Server license on the [url http://www.citrix.com/lang/English/publicindex.asp?destURL=%2FEnglish%2Fmycitrix%2Findex%2Eas... CTX114694	11/30/07	1/17/08	3,154
The Password Manager Password Change Form Does Not Work in IBM Personal Communications Host Emulator Symptoms The Citrix Password Manager change form does not work when initializing a password change for the IBM Personal Communications host emulator. The following screen shot shows a typica... CTX114712	10/30/07	1/17/08	953	Unrated
Error Code 10812 Appears When Trying to Activate a License Through MyCitrix Symptoms In the Citrix License Activation System in MyCitrix, when trying to activate a license, instead of creating the activation code, the following error message appears: “Error Code:10812 Des... CTX103246	1/12/04	11/9/07	16,734
Password Manager and .NET Framework 2.0 password manager, up to version 4.1 does not support .Net Framework 2.0 CTX108538	12/29/05	11/7/07	26,508

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