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NetScaler Application Delivery Software 6.1: General

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Technotes	Created	Modified	Read	Rating
Protocols and Ports Used For a Citrix NetScaler High Availability Configuration Summary This document lists the protocols and ports used for a Citrix NetScaler High Availability configuration. This information is important for configuring security rules between the High ... CTX109687	5/22/06	11/17/08	9,298
How to Find the NetScaler Model Number and Serial Number Summary This document describes how to find the NetScaler model number and serial number. These procedures work on model numbers 7000, 9xxx, 12000, 17000, 90010, and 10010. Procedure 1 1. On... CTX111353	10/25/06	11/14/08	4,256
How to Secure SSH Access to the NetScaler With Public Key Authentication Summary This article describes how to secure administrative access to the NetScaler using Secure Shell (SSH)'s public key (RSA/DSA) authentication mechanism. Requirements An SSH client capabl... CTX109011	5/24/06	10/28/08	4,993
How to Create a Key Pair for SSH Authentication Using ssh-keygen Summary This document describes how to create a key pair for secure shell (SSH) Public Key authentication using ssh-keygen. Requirements OpenSSH or equivalent Background SSH provides for a nu... CTX109008	4/27/06	10/28/08	6,278
How to Create a Key Pair for SSH Authentication Using PuTTYgen Summary This document describes how to create a key pair for secure shell (SSH) public key authentication using [url http://www.chiark.greenend.org.uk/~sgtatham/putty/]PuTTY's Key Generator[/... CTX109009	3/7/06	10/28/08	10,319
How to Upload a Configuration Script using the Command Line Interface Summary This article describes how to automatically upload a configuration script to the NetScaler using the command line interface (CLI). Procedure There are two methods. Both methods offer... CTX118677	10/28/08	10/28/08	94	Unrated
HTTP-ECV Monitor Probes Are Failing Summary This document describes how to troubleshoot monitor of type HTTP-ECV. In this case, HTTP-ECV monitor probes sent by the NetScaler to the server are failing, even though the web page c... CTX110167	8/30/06	10/15/08	5,583
Case Study: The NetScaler Appliance is not Accessible and Must be Restarted Problem Definition The customer reported that the NetScaler appliance becomes inaccessible and must be restarted to make it available. Environment The customer had the following hardware and ... CTX118540	10/14/08	10/14/08	160	Unrated
Case Study: The NetScaler Appliance Displays an Incorrect Interface Number Problem Definition The customer reported that the NetScaler appliance displays an incorrect number. Environment The customer had the following hardware and software components on the network:... CTX118535	10/14/08	10/14/08	125	Unrated
Data Collection Procedure for Troubleshooting NetScaler Issues Summary This document discusses the information that must be collected before troubleshooting a NetScaler issue. Overview Questions and files common to all problems: • NetScaler hardware m... CTX109304	4/12/06	10/14/08	1,186	Unrated
Case Study: Converting the F5 Appliance Configuration to the NetScaler Appliance Configuration Displays an Error Message Problem Definition When migrating from another appliance, such as F5, to the NetScaler appliance, you might want to preserve the existing configuration from the existing appliance. To do so, ... CTX118264	10/6/08	10/6/08	192	Unrated
FAQ - How Can a Backup Configuration File Be Restored on a NetScaler Q: How can a backup configuration file be restored on a NetScaler? A: In some situations it may be desirable to restore a configuration from a backup file. There are several ways to do this,... CTX109720	6/16/06	9/24/08	6,756	Unrated
How to Decrypt Traces Recorded on a NetScaler Appliance Summary To troubleshoot an issue you record traces of the packets being transmitted over the network. Traces provide the information about the various tasks performed on a packet when it is t... CTX118266	9/17/08	9/17/08	213	Unrated
NetScaler Behavior in Direct Server Return Mode when Handling Fragmented Packets Summary This article describes how Netscaler handles fragmented packets in DSR mode and load balances the remaining fragment to the same backend server. Explanation For configurations where ... CTX118068	9/11/08	9/11/08	193	Unrated
FAQ: Transfering Files to or From the NetScaler Device? Q: How do I transfer files to or from the NetScaler device? A: There are times when you need to transfer files to or from a NetScaler device. For example, to facilitate a code upgrade, the n... CTX109740	6/22/06	8/29/08	6,511	Unrated
Common Filtering Options with Nstcpdump.sh Common options for nstcpdump.sh for filtering and saving captures CTX118185	8/26/08	8/26/08	357	Unrated
NetScaler Hardware/Software Compatibility - Supported Upgrade/Downgrade Paths This article provides information about NetScaler OS release firmware compatibility for the NetScaler 7000, 9000, 9010, 9010 FIPS, 9050, 9100, 9400, 9800, 9950, 10000, 10010, 12000 and MPX platforms. CTX113357	5/18/07	8/8/08	3,786
Error: CS policy limit reached Symptoms You receive the following error message while trying to add a new content switching policy: "ERROR: CS policy limit reached" Command line example : > add cs policy BOAec... CTX110082	1/11/07	7/29/08	3,538	Unrated
The NetScaler Sends Corrupted Forms of Valid HTTP Headers Alongside Valid, Uncorrupted HTTP Headers Symptoms The NetScaler sometimes sends corrupted forms of valid HTTP headers alongside valid, uncorrupted HTTP headers. The corruption generally appears in the form of swapped bytes in the he... CTX117528	6/26/08	6/27/08	424	Unrated
Cannot Change Lightweight Directory Access Protocol (LDAP) Password when Connected to a NetScaler Appliance Problem Description The customer had configured a NetScaler appliance along with an LDAP server that required the users to change the password when they login for the first time. The users tr... CTX117431	6/25/08	6/25/08	432
Case Study: Back-end Email Servers are not Accessible when a Third-Party Firewall Application is Installed with a NetScaler Appliance Problem Definition The customer installed a firewall application. To access the back-end servers through the NetScaler appliance, requests had to first pass though the firewall application. T... CTX117400	6/24/08	6/25/08	386	Unrated
Netscaler Syslog Format Summary This document explains the syslog format of /var/log/ns.log, you may find it useful if you want to have a third party syslog analyzer tool to parse information. Netscaler syslog forma... CTX117392	6/18/08	6/18/08	641
NetScaler Bidirectional Rewrite Feature Summary To customize the HTTP header, you might want to rewrite the same. For example, after rewriting the request header, depending on the policy settings, you might also want to rewrite the... CTX116880	5/9/08	5/9/08	517	Unrated
IP Address Conflict in the Network Symptoms When migrating from the F5 appliance to the NetScaler appliance, the virtual servers are running. However, you cannot connect to the virtual servers using telnet or other similar uti... CTX116879	5/9/08	5/9/08	499	Unrated
How to Download the Latest Releases and Builds of the NetScaler Software from the Citrix Web Site Summary This article describes how to download the latest releases and builds of the NetScaler software from the Citrix Web site. Procedure On the Citrix Web site, only the latest build of ea... CTX116969	4/17/08	4/21/08	828	Unrated
How to Delete the Last Mapped IP from the Configuration Summary This document describes the procedure to delete the last mapped IP (MIP) from the NetScaler configuration file. Background Under normal circumstances, you cannot remove the last mappe... CTX116972	4/21/08	4/21/08	820	Unrated
Netscaler Virtual Server Maximum URL Lengths A discussion of the maximum permissible URI length when dealing with load-balancing and content-switching vServers. CTX116479	3/14/08	3/14/08	695	Unrated
Obtaining a High Priority Version of Clientip.dll FAQ Scenario Application servers are deployed behind Web servers and Client IP insertion is enabled on the NetScaler so that Application servers log the source IP address of the incoming requests... CTX115829	2/26/08	2/26/08	677	Unrated
NetScaler High Availability Pair FAQs Summary This article provides FAQs on NetScaler High Availability (HA) pairs. Q: What are the communication ports used in an HA pair? A: Bi-directional TCP communication is initiated by each ... CTX115853	2/15/08	2/19/08	1,600
Migrating the License of NetScaler 9000 or 12000 Series Unit Running on Release 6.x and FreeBSD 4.9 to a NetScaler 7000 Series Unit FAQ Q: How can I migrate the license of NetScaler 9000 or 12000 series unit running on release 6.x and FreeBSD 4.9 to NetScaler 7000 series unit? A: You must buy a new license for the unit. If it... CTX115765	2/15/08	2/15/08	628	Unrated

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