Technotes for NetScaler Application Delivery Software 6.1

Technotes Created Modified Read Rating
How to Import-Export FIPS systems in a High Availability Environment
Summary This document describes how to set up the secure export and import of Federal Information Processing Standard (FIPS) keys between systems in a high availability (HA) pair. Secure Inf...
CTX118685
11/17/08 11/17/08 46 Unrated
Protocols and Ports Used For a Citrix NetScaler High Availability Configuration
Summary This document lists the protocols and ports used for a Citrix NetScaler High Availability configuration. This information is important for configuring security rules between the High ...
CTX109687
5/22/06 11/17/08 9,301 22
How to Find the NetScaler Model Number and Serial Number
Summary This document describes how to find the NetScaler model number and serial number. These procedures work on model numbers 7000, 9xxx, 12000, 17000, 90010, and 10010. Procedure 1 1. On...
CTX111353
10/25/06 11/14/08 4,258 55555
How to Secure SSH Access to the NetScaler With Public Key Authentication
Summary This article describes how to secure administrative access to the NetScaler using Secure Shell (SSH)'s public key (RSA/DSA) authentication mechanism. Requirements An SSH client capabl...
CTX109011
5/24/06 10/28/08 4,994 1
How to Create a Key Pair for SSH Authentication Using ssh-keygen
Summary This document describes how to create a key pair for secure shell (SSH) Public Key authentication using ssh-keygen. Requirements OpenSSH or equivalent Background SSH provides for a nu...
CTX109008
4/27/06 10/28/08 6,278 55555
How to Set Up Secure Information Management
Summary This document describes how to set up the Secure Information Management (SIM) on a Federal Information Processing System (FIPS). SIM is used for management of FIPS keys between two h...
CTX118684
10/28/08 10/28/08 93 Unrated
How to Create a Key Pair for SSH Authentication Using PuTTYgen
Summary This document describes how to create a key pair for secure shell (SSH) public key authentication using [url http://www.chiark.greenend.org.uk/~sgtatham/putty/]PuTTY's Key Generator[/...
CTX109009
3/7/06 10/28/08 10,320 1
How to Upload a Configuration Script using the Command Line Interface
Summary This article describes how to automatically upload a configuration script to the NetScaler using the command line interface (CLI). Procedure There are two methods. Both methods offer...
CTX118677
10/28/08 10/28/08 94 Unrated
Understanding Metric Exchange Protocol and Monitors for Global Server Load Balancing
Summary This document provides an overview of Global Server Load Balancing (GSLB), Metric Exchange Protocol (MEP), monitors, and their relationship in the load balancing decision. Prerequisit...
CTX111081
10/10/06 10/17/08 5,891 55555
Restricting Access to Virtual Server By IP Address Using Content Filtering
Summary A customer needed to permit access to a virtual server (vserver) for a small number of known IP addresses and drop requests from all other IP addresses. Requirements The NetScaler nee...
CTX118627
10/17/08 10/17/08 142 Unrated
Case Study: Content Switching and Load Balancing Virtual Servers are not Available After a Forced Failover of a NetScaler Appliance
Problem Definition A customer reported that after a forced failover of the NetScaler appliance, the content switching and load balancing virtual server were not available. Environment The cus...
CTX118537
10/15/08 10/16/08 134 Unrated
Case Study: The NetScaler Appliance does not Failover even After Setting a High Availability Monitor on the Appliance
Problem Definition The customer reported that the NetScaler appliances were configured for High Availability (HA). Additionally, an HA monitor (HA MON) was set on one of the interfaces of an ...
CTX118542
10/15/08 10/15/08 144 Unrated
Overview of the Lightweight Directory Access Protocol Authentication Process on a NetScaler Appliance
Summary This article provides information about the Lightweight Directory Access Protocol (LDAP) authentication process on a NetScaler appliance. Background After configuring LDAP integrated ...
CTX118543
10/15/08 10/15/08 285 Unrated
HTTP-ECV Monitor Probes Are Failing
Summary This document describes how to troubleshoot monitor of type HTTP-ECV. In this case, HTTP-ECV monitor probes sent by the NetScaler to the server are failing, even though the web page c...
CTX110167
8/30/06 10/15/08 5,584 55555
FAQ - How to Create a Server Certificate on the NetScaler to Test or Evaluate the Product
Q: How do you create a server certificate on the NetScaler to test or evaluate the product? A: For a server certificate to work for all users and browsers, it must not be a self-signed certi...
CTX109847
7/14/06 10/15/08 8,264 Unrated
Case Study: A Content Switching Virtual Server Becomes Unavailable when a Wildcard Certificate is Bound to it
Problem Definition The customer updated a wildcard certificate for a content switching virtual server (vserver). However, the vserver became unavailable as soon as the certificate was bound ...
CTX118541
10/15/08 10/15/08 110 Unrated
Case Study: The NetScaler Appliance is not Accessible and Must be Restarted
Problem Definition The customer reported that the NetScaler appliance becomes inaccessible and must be restarted to make it available. Environment The customer had the following hardware and ...
CTX118540
10/14/08 10/14/08 160 Unrated
Case Study: The NetScaler Appliance Displays an Incorrect Interface Number
Problem Definition The customer reported that the NetScaler appliance displays an incorrect number. Environment The customer had the following hardware and software components on the network:...
CTX118535
10/14/08 10/14/08 126 Unrated
Data Collection Procedure for Troubleshooting NetScaler Issues
Summary This document discusses the information that must be collected before troubleshooting a NetScaler issue. Overview Questions and files common to all problems: • NetScaler hardware m...
CTX109304
4/12/06 10/14/08 1,186 Unrated
Description of the Redirect URL Feature
Summary This document describes the redirect URL option that may be applied to virtual servers (vservers) on the NetScaler. Background A virtual server of type HTTP or HTTPS may be configured...
CTX108946
4/7/06 10/13/08 9,955 55555
ERROR: Invalid certificate
Symptoms SSL certificates are installed on the appliance with either the graphical configuration utility or the command line: add ssl certKey <certkeyName> -cert <certificateFileName...
CTX118115
10/6/08 10/6/08 273 Unrated
Case Study: Converting the F5 Appliance Configuration to the NetScaler Appliance Configuration Displays an Error Message
Problem Definition When migrating from another appliance, such as F5, to the NetScaler appliance, you might want to preserve the existing configuration from the existing appliance. To do so, ...
CTX118264
10/6/08 10/6/08 192 Unrated
FAQ - How Can a Backup Configuration File Be Restored on a NetScaler
Q: How can a backup configuration file be restored on a NetScaler? A: In some situations it may be desirable to restore a configuration from a backup file. There are several ways to do this,...
CTX109720
6/16/06 9/24/08 6,758 Unrated
Why the State of a Vserver May Be DOWN
Summary This document provides a list of likely reasons a load balancing virtual server (vserver) may have a State or Effective State of DOWN. Background Virtual servers on the NetScaler may ...
CTX108960
3/29/06 9/23/08 5,725 Unrated
How to Set Up the Domain Name in the NetScaler Cookie
Summary This article describes how to control the domain name in the NetScaler cookie when cookie based persistence is used in a virtual IP (VIP). Background When cookie persistence is set on...
CTX110934
8/20/07 9/22/08 1,725 Unrated
Frequently Asked Question About Lightweight Directory Access Protocol (LDAP) on a NetScaler Appliance
Q.: After configuring Lightweight Directory Access Protocol (LDAP) on a NetScaler appliance, the system is not able to authenticate users. What could be the reason for the same? A: If you hav...
CTX117488
9/22/08 9/22/08 207 Unrated
How to Decrypt Traces Recorded on a NetScaler Appliance
Summary To troubleshoot an issue you record traces of the packets being transmitted over the network. Traces provide the information about the various tasks performed on a packet when it is t...
CTX118266
9/17/08 9/17/08 213 Unrated
Using the NetScaler Appliance in the Use Subnet IP Mode
Summary You use a subnet IP (SNIP) address to enable a user to access an Application Switch from an external host, which is a member of another subnet. When you add a subnet IP address to the...
CTX117360
9/11/08 9/12/08 388 Unrated
Global Server Load Balancing Site Persistence using Connection Proxy
In a GSLB deployment sometimes clients may make multiple DNS requests and be directed to 2 different sites on the same session via the DNS response. This breaks the application. How can I prevent this from happening using Connection Proxy?
CTX118257
9/11/08 9/11/08 247 Unrated
NetScaler Behavior in Direct Server Return Mode when Handling Fragmented Packets
Summary This article describes how Netscaler handles fragmented packets in DSR mode and load balances the remaining fragment to the same backend server. Explanation For configurations where ...
CTX118068
9/11/08 9/11/08 193 Unrated
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