NetScaler Application Delivery Software 6.0: General

Technotes Created Modified Read Rating
How to Secure SSH Access to the NetScaler With Public Key Authentication
Summary This article describes how to secure administrative access to the NetScaler using Secure Shell (SSH)'s public key (RSA/DSA) authentication mechanism. Requirements An SSH client capabl...
CTX109011
5/24/06 10/28/08 4,993 1
HTTP-ECV Monitor Probes Are Failing
Summary This document describes how to troubleshoot monitor of type HTTP-ECV. In this case, HTTP-ECV monitor probes sent by the NetScaler to the server are failing, even though the web page c...
CTX110167
8/30/06 10/15/08 5,584 55555
Case Study: The NetScaler Appliance is not Accessible and Must be Restarted
Problem Definition The customer reported that the NetScaler appliance becomes inaccessible and must be restarted to make it available. Environment The customer had the following hardware and ...
CTX118540
10/14/08 10/14/08 160 Unrated
Case Study: The NetScaler Appliance Displays an Incorrect Interface Number
Problem Definition The customer reported that the NetScaler appliance displays an incorrect number. Environment The customer had the following hardware and software components on the network:...
CTX118535
10/14/08 10/14/08 125 Unrated
Case Study: Converting the F5 Appliance Configuration to the NetScaler Appliance Configuration Displays an Error Message
Problem Definition When migrating from another appliance, such as F5, to the NetScaler appliance, you might want to preserve the existing configuration from the existing appliance. To do so, ...
CTX118264
10/6/08 10/6/08 192 Unrated
How to Decrypt Traces Recorded on a NetScaler Appliance
Summary To troubleshoot an issue you record traces of the packets being transmitted over the network. Traces provide the information about the various tasks performed on a packet when it is t...
CTX118266
9/17/08 9/17/08 213 Unrated
FAQ: Transfering Files to or From the NetScaler Device?
Q: How do I transfer files to or from the NetScaler device? A: There are times when you need to transfer files to or from a NetScaler device. For example, to facilitate a code upgrade, the n...
CTX109740
6/22/06 8/29/08 6,511 Unrated
NetScaler Hardware/Software Compatibility - Supported Upgrade/Downgrade Paths
This article provides information about NetScaler OS release firmware compatibility for the NetScaler 7000, 9000, 9010, 9010 FIPS, 9050, 9100, 9400, 9800, 9950, 10000, 10010, 12000 and MPX platforms.
CTX113357
5/18/07 8/8/08 3,786 55555
Cannot Change Lightweight Directory Access Protocol (LDAP) Password when Connected to a NetScaler Appliance
Problem Description The customer had configured a NetScaler appliance along with an LDAP server that required the users to change the password when they login for the first time. The users tr...
CTX117431
6/25/08 6/25/08 432 1
Case Study: Back-end Email Servers are not Accessible when a Third-Party Firewall Application is Installed with a NetScaler Appliance
Problem Definition The customer installed a firewall application. To access the back-end servers through the NetScaler appliance, requests had to first pass though the firewall application. T...
CTX117400
6/24/08 6/25/08 386 Unrated
Netscaler Syslog Format
Summary This document explains the syslog format of /var/log/ns.log, you may find it useful if you want to have a third party syslog analyzer tool to parse information. Netscaler syslog forma...
CTX117392
6/18/08 6/18/08 641 22
NetScaler Bidirectional Rewrite Feature
Summary To customize the HTTP header, you might want to rewrite the same. For example, after rewriting the request header, depending on the policy settings, you might also want to rewrite the...
CTX116880
5/9/08 5/9/08 517 Unrated
IP Address Conflict in the Network
Symptoms When migrating from the F5 appliance to the NetScaler appliance, the virtual servers are running. However, you cannot connect to the virtual servers using telnet or other similar uti...
CTX116879
5/9/08 5/9/08 499 Unrated
How to Download the Latest Releases and Builds of the NetScaler Software from the Citrix Web Site
Summary This article describes how to download the latest releases and builds of the NetScaler software from the Citrix Web site. Procedure On the Citrix Web site, only the latest build of ea...
CTX116969
4/17/08 4/21/08 828 Unrated
How to Delete the Last Mapped IP from the Configuration
Summary This document describes the procedure to delete the last mapped IP (MIP) from the NetScaler configuration file. Background Under normal circumstances, you cannot remove the last mappe...
CTX116972
4/21/08 4/21/08 820 Unrated
Location Databases General Information
Location database general information
CTX116335
3/5/08 3/5/08 610 Unrated
Obtaining a High Priority Version of Clientip.dll FAQ
Scenario Application servers are deployed behind Web servers and Client IP insertion is enabled on the NetScaler so that Application servers log the source IP address of the incoming requests...
CTX115829
2/26/08 2/26/08 677 Unrated
NetScaler High Availability Pair FAQs
Summary This article provides FAQs on NetScaler High Availability (HA) pairs. Q: What are the communication ports used in an HA pair? A: Bi-directional TCP communication is initiated by each ...
CTX115853
2/15/08 2/19/08 1,601 4444
Migrating the License of NetScaler 9000 or 12000 Series Unit Running on Release 6.x and FreeBSD 4.9 to a NetScaler 7000 Series Unit FAQ
Q: How can I migrate the license of NetScaler 9000 or 12000 series unit running on release 6.x and FreeBSD 4.9 to NetScaler 7000 series unit? A: You must buy a new license for the unit. If it...
CTX115765
2/15/08 2/15/08 628 Unrated
Why can you not downgrade a NetScaler 7000 series unit to NetScaler software release 6.0 or earlier?
Q: Why can I not downgrade a NetScaler 7000 series appliance to NetScaler software release 6.0 or earlier? A: Citrix NetScaler software releases earlier than 6.1 do not come with the drivers ...
CTX115826
1/2/08 1/2/08 720 Unrated
Command Policy Example: How to Restrict Access to Nodes or Vservers Based on Users or User Groups
Summary This article describes how to restrict access to nodes or virtual servers based on users or user group membership. Background You have a group called WebTeam that n...
CTX114984
12/5/07 12/5/07 853 Unrated
Troubleshooting NetScaler High Availability Issues
Summary This document describes how to troubleshoot NetScaler High Availability issues. Procedure To configure NetScaler systems for High Availability (HA) mode, consider the following points...
CTX109013
4/13/06 12/5/07 13,424 4444
NetScaler File System and Directory Structure
Summary This document describes the NetScaler portion of the file system, directory structure, and configuration files. File Systems • Ram Drive: / • Flash: /flash • Hard Disk: /var Directory Stru...
CTX108874
5/2/06 10/15/07 4,878 Unrated
The NOCACHE Action in Integrated Caching Policy
Summary This article provides a brief overview on how the NOCACHE action works in an Integrated Caching (IC) policy. The NOCACHE Action The NOCACHE action used in an IC policy indicates that conte...
CTX114312
9/6/07 9/6/07 926 Unrated
SSH Authorized_Keys Are Not Working
Common causes of ssh client keys not working on Netscaler
CTX114020
7/23/07 7/23/07 2,663 Unrated
Does NetScaler Support SAML?
Q: Does NetScaler support Security Assertion Markup Language (SAML)? A: Not at the moment. No roadmap date has been set for this yet. However, because SAML uses HTTP/SOAP as its transport mecha...
CTX109714
7/16/07 7/17/07 2,068 Unrated
Error: Host "some.hostname.here" is blocked because of many connection errors
Symptoms When load balancing MySQL through the NetScaler, the following error is received on the SQL servers: “ERROR 1129 (00000): Host ‘ some.hostname.here ’ is blocked because of many connectio...
CTX113835
7/16/07 7/16/07 3,369 Unrated
How to Change the NSLog Rollover Time and File Size
Summary This article describes how to change the NSlog rollover time or log file size. Procedure To set the desired rollover time : Modify the following line in the /netscaler/nslog.sh file: NSLO...
CTX113487
6/7/07 6/7/07 2,473 Unrated
FIPS Card Is Not Present In the System
resubmit/fix blank content-sw-4/4/07
CTX112119
2/13/07 4/4/07 4,539 55555
Upgrading the NetScaler Operating System for FIPS Compliant Systems
resubmit/fix blank content-sw-4-4-07
CTX112120
2/13/07 4/4/07 4,743 Unrated
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