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Technotes for NetScaler Application Delivery Software 6.0

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Technotes	Created	Modified	Read	Rating
How to Secure SSH Access to the NetScaler With Public Key Authentication Summary This article describes how to secure administrative access to the NetScaler using Secure Shell (SSH)'s public key (RSA/DSA) authentication mechanism. Requirements An SSH client capabl... CTX109011	5/24/06	10/28/08	4,994
Understanding Metric Exchange Protocol and Monitors for Global Server Load Balancing Summary This document provides an overview of Global Server Load Balancing (GSLB), Metric Exchange Protocol (MEP), monitors, and their relationship in the load balancing decision. Prerequisit... CTX111081	10/10/06	10/17/08	5,891
Case Study: Content Switching and Load Balancing Virtual Servers are not Available After a Forced Failover of a NetScaler Appliance Problem Definition A customer reported that after a forced failover of the NetScaler appliance, the content switching and load balancing virtual server were not available. Environment The cus... CTX118537	10/15/08	10/16/08	134	Unrated
Case Study: The NetScaler Appliance does not Failover even After Setting a High Availability Monitor on the Appliance Problem Definition The customer reported that the NetScaler appliances were configured for High Availability (HA). Additionally, an HA monitor (HA MON) was set on one of the interfaces of an ... CTX118542	10/15/08	10/15/08	144	Unrated
Overview of the Lightweight Directory Access Protocol Authentication Process on a NetScaler Appliance Summary This article provides information about the Lightweight Directory Access Protocol (LDAP) authentication process on a NetScaler appliance. Background After configuring LDAP integrated ... CTX118543	10/15/08	10/15/08	285	Unrated
HTTP-ECV Monitor Probes Are Failing Summary This document describes how to troubleshoot monitor of type HTTP-ECV. In this case, HTTP-ECV monitor probes sent by the NetScaler to the server are failing, even though the web page c... CTX110167	8/30/06	10/15/08	5,584
Case Study: A Content Switching Virtual Server Becomes Unavailable when a Wildcard Certificate is Bound to it Problem Definition The customer updated a wildcard certificate for a content switching virtual server (vserver). However, the vserver became unavailable as soon as the certificate was bound ... CTX118541	10/15/08	10/15/08	110	Unrated
Case Study: The NetScaler Appliance is not Accessible and Must be Restarted Problem Definition The customer reported that the NetScaler appliance becomes inaccessible and must be restarted to make it available. Environment The customer had the following hardware and ... CTX118540	10/14/08	10/14/08	160	Unrated
Case Study: The NetScaler Appliance Displays an Incorrect Interface Number Problem Definition The customer reported that the NetScaler appliance displays an incorrect number. Environment The customer had the following hardware and software components on the network:... CTX118535	10/14/08	10/14/08	126	Unrated
Description of the Redirect URL Feature Summary This document describes the redirect URL option that may be applied to virtual servers (vservers) on the NetScaler. Background A virtual server of type HTTP or HTTPS may be configured... CTX108946	4/7/06	10/13/08	9,955
ERROR: Invalid certificate Symptoms SSL certificates are installed on the appliance with either the graphical configuration utility or the command line: add ssl certKey <certkeyName> -cert <certificateFileName... CTX118115	10/6/08	10/6/08	273	Unrated
Case Study: Converting the F5 Appliance Configuration to the NetScaler Appliance Configuration Displays an Error Message Problem Definition When migrating from another appliance, such as F5, to the NetScaler appliance, you might want to preserve the existing configuration from the existing appliance. To do so, ... CTX118264	10/6/08	10/6/08	192	Unrated
Frequently Asked Question About Lightweight Directory Access Protocol (LDAP) on a NetScaler Appliance Q.: After configuring Lightweight Directory Access Protocol (LDAP) on a NetScaler appliance, the system is not able to authenticate users. What could be the reason for the same? A: If you hav... CTX117488	9/22/08	9/22/08	207	Unrated
How to Decrypt Traces Recorded on a NetScaler Appliance Summary To troubleshoot an issue you record traces of the packets being transmitted over the network. Traces provide the information about the various tasks performed on a packet when it is t... CTX118266	9/17/08	9/17/08	213	Unrated
Using the NetScaler Appliance in the Use Subnet IP Mode Summary You use a subnet IP (SNIP) address to enable a user to access an Application Switch from an external host, which is a member of another subnet. When you add a subnet IP address to the... CTX117360	9/11/08	9/12/08	388	Unrated
FAQ: Transfering Files to or From the NetScaler Device? Q: How do I transfer files to or from the NetScaler device? A: There are times when you need to transfer files to or from a NetScaler device. For example, to facilitate a code upgrade, the n... CTX109740	6/22/06	8/29/08	6,511	Unrated
How to Secure Web Access by Redirecting HTTP URLs to HTTPS URLs on a NetScaler Appliance Summary This article describes how to configure URL redirection for SSL on a NetScaler appliance. At times, to ensure a secure access to the Web site, you might want to redirect the client re... CTX117344	8/8/08	8/11/08	587
NetScaler Hardware/Software Compatibility - Supported Upgrade/Downgrade Paths This article provides information about NetScaler OS release firmware compatibility for the NetScaler 7000, 9000, 9010, 9010 FIPS, 9050, 9100, 9400, 9800, 9950, 10000, 10010, 12000 and MPX platforms. CTX113357	5/18/07	8/8/08	3,787
Access to the Web Servers is not Available through the NetScaler Appliance Symptoms You are not able to access the Web servers through the NetScaler appliance virtual servers (vservers) even though the vservers and services are running in the UP state. The vservers ... CTX116878	4/17/08	8/8/08	779	Unrated
How to Replace Certificates on a NetScaler Appliance Summary This article describes how to replace a certificate that has reached its expiry date with a new certificate. Before a certificate reaches the expiry dates, you should either get the n... CTX117487	8/8/08	8/8/08	397
Case Study - Bookmarks on the NetScaler Appliance do not Work Problem Definition A customer wanted to design a network topology that has two pairs of NetScaler appliances. The frontend NetScaler appliance pair has VPN configured on it and has a few book... CTX117285	8/7/08	8/7/08	294	Unrated
Removing Idle Connections from a NetScaler Appliance Summary This document contains information about removing the idle connections from a NetScaler appliance. Idle Connections At times, a user connected to the site might not disconnect after a... CTX117948	8/4/08	8/5/08	430	Unrated
Understanding Lightweight Directory Access Protocol Monitoring on a NetScaler Appliance Summary This article explains Lightweight Directory Access Protocol (LDAP) monitoring and the scope of LDAP on a NetScaler appliance. LDAP Monitor In a NetScaler appliance, you can configure ... CTX117299	7/25/08	7/25/08	384	Unrated
Why Doesn't the End Point Analysis Scan Work for Some Clients? Q: Why doesn't the End Point Analysis (EPA) scan work for some clients? A: The current release of the EPA scan is only compatible with Internet Explorer. The EPA scan does not work if the cli... CTX117486	7/9/08	7/9/08	419	Unrated
Cannot Change Lightweight Directory Access Protocol (LDAP) Password when Connected to a NetScaler Appliance Problem Description The customer had configured a NetScaler appliance along with an LDAP server that required the users to change the password when they login for the first time. The users tr... CTX117431	6/25/08	6/25/08	432
How to Set up Link Aggregation and VLAN Trunking on a NetScaler Summary This document shows the basic configuration needed to set up an 802.3ad link aggregate between a NetScaler and a switch that supports Link Aggregation Control Protocol (LACP). On top ... CTX117113	6/25/08	6/25/08	1,228
Case Study: Back-end Email Servers are not Accessible when a Third-Party Firewall Application is Installed with a NetScaler Appliance Problem Definition The customer installed a firewall application. To access the back-end servers through the NetScaler appliance, requests had to first pass though the firewall application. T... CTX117400	6/24/08	6/25/08	386	Unrated
Case Study: The NetScaler Appliance Fails to Add an Intermediate VeriSign Certification Authority Problem Definition The customer was using the NetScaler command prompt to add a new Secure Socket Layer (SSL) certificate definition of the VeriSign Class 3 Extended Validation SSL Certificat... CTX117348	6/24/08	6/24/08	544	Unrated
Case Study: The Primary NetScaler Appliance Cannot Detect a Replacement NetScaler Appliance to Create a High Availability Pair Problem Definition The customer had originally connected a pair of NetScaler appliances with high availability. One of the appliances became defective and was replaced. When the customer conn... CTX117292	6/24/08	6/24/08	498
Case Study: Installing a Certificate on a NetScaler Appliance Displays a "resource already exists" Error Message Problem Definition When the customer tried to install the certificate to the NetScaler appliance, the following error message appeared: "resource already exists" Background When you... CTX117284	6/18/08	6/20/08	454

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