Access Suite License Server 1.0.0: Licensing

Technotes	Created	Modified	Read	Rating
Citrix Presentation Server Licenses have been Renamed to Citrix XenApp Summary Citrix Presentation Server licenses have been renamed to Citrix XenApp. XenApp is the new name for Presentation Server, beginning with the XenApp 5 release. This new name is reflected... CTX118248	8/22/08	8/29/08	7,651
Event ID 724. Missing License File in MetaFrame Presentation Server 3.0 License Management Console Symptoms Users do not see their license files in the License Management Console even though the host name is correct. Event ID 724 appears in the application log from the Event Viewer after a... CTX105815	4/5/05	4/11/08	7,262	Unrated
Error: "Invalid License Key" or "Inconsistent Authentication Code" Symptoms The License Management Console does not show details for a license file. Event Viewer shows warnings with the following characteristics: Event ID = 724 Source = CITRIX_LicenseServe... CTX113492	6/6/07	4/11/08	8,230	Unrated
Changing the License Server's Port Number Background A default license file with no port number specified contains the following on the Server line: SERVER this_host ANY — or — SERVER this_host HOSTNAME=YOURLICENSESERVERNAME With no ... CTX103008	12/1/03	4/11/08	33,534
How to Identify if a Citrix License has been Consumed by a Device Summary This article describes how to determine if a Citrix license has been assigned to a device using the LMSTAT command. If the command shows a Client Hardware ID, a license has been ass... CTX113453	5/22/07	3/25/08	17,239
Unsupported CCU Message in the License Debug Log Symptoms When reviewing the lmgrd_debug.log random “UNSUPPORTED” messages are recorded, but users are not impacted. The specific “UNSUPPORTED” messaging is occurring for the concurrent user c... CTX109667	6/14/06	2/19/08	7,986	Unrated
License Files with Expired Subscription Advantage Dates Prevent Connections to Newer Versions of Citrix Products Summary If a license server contains license files whose Subscription Advantage dates have expired as well as license files that have valid Subscription Advantage dates, the Citrix License Se... CTX107980	11/10/05	1/31/08	28,334
A Server Running Citrix Presentation Server Cannot Acquire a License Summary A server running Citrix Presentation Server cannot acquire a license. Cause In this example, the environment contains two license servers—one active in the production environment and one o... CTX113838	8/9/07	10/23/07	5,999	Unrated
Resource Manager Status: No License for Resource Manager Symptoms From the Presentation Server Console: Server node > Resource Manager tab shows a status of No License for Resource Manager . Resource Manager node > Watcher tab shows a type: Unli... CTX112124	1/4/07	9/11/07	13,423	Unrated
Warning: The following Citrix Product is using an Evaluation license..." Symptoms After replacing the evaluation license files on the Citrix license server with retail license files, the Citrix product still displays the license expiry message upon logon: “Warning: ... CTX111458	1/2/07	6/19/07	8,113
Event ID: 26 - Citrix License Warning Notice : Warning! The following Citrix product will expire in 2 days: MetaFrame Presentation Server. Please upgrade to a retail version. Symptoms Presentation Servers exhibit the following message: Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 7/24/2006 Time: 11:43:19 PM User: N/A C... CTX112117	1/5/07	4/19/07	14,628	Unrated
How to Remove Licenses How to Delete License Files Product: Citrix Access Suite Licensing Product Version: 4.0 Product Version: 3.0 You can manually delete license files that are no longer in use from their Windows dir... CTX108097	12/7/05	3/19/07	26,042
Reallocating Returned Licenses Reallocating Returned Licenses In order to take advantage of the new grace period for MetaFrame Access Suite Licensing customers who have already allocated their licenses will need to return them ... CTX104783	8/17/04	11/20/06	79,219
Future Access Suite Products May Not Function Depending on the Date in the License File Issue Future MetaFrame Access Suite products may not function depending on the version of the license file on the license server. Background MetaFrame Presentation Server 3.0 and MetaFrame Confer... CTX103625	3/26/04	5/11/06	19,419
Explaining MetaFrame Presentation Server for SAP Business One License Q: What is a “MetaFrame Presentation Server for SAP Business One” License? A: The License Management Console (LMC), and the License files for MetaFrame Presentation Server 3.0 may display “MetaFra... CTX107215	7/26/05	12/26/05	7,936	Unrated
Testing RPD Connectivity with Presentation Server Perform the steps below to help troubleshoot license connectivity issues: 1. From Presentation Server 3.0 or 4.0, open the Server console. 2. Select a Citrix server from the Servers list. 3. Go to... CTX104075	12/3/04	12/19/05	809	Unrated
Determining the Duration of the License Grace Period The grace period duration for licenses is encoded in the license file you download from [url http://www.mycitrix.com]MyCitrix[/url]. All license files generated after August 19th, 2004 have a gra... CTX105103	12/28/04	6/21/05	14,499
Error: The system has reached its licensed logon limit..with Event ID's 716 and 766 Symptoms Users receive the following pop up messages when trying to connect: “The system has reached its licensed logon limit…” The following error is logged in the Event Viewer Application Log: ... CTX104718	2/24/05	6/21/05	37,331
Error: CITRIX_License Server event id 728 Symptoms The following error message is received: “CITRIX_License Server event id 728 Event Type: Warning Event Source: CITRIX_LicenseServer Event Category: FLEXlm License File Event ID: 728 Date... CTX104914	10/12/04	4/5/05	12,772
Licensing Fails After Obtaining an Upgrade License File Symptoms Customers must obtain a UPGRADE license file when upgrading from: • MetaFrame® Presentation Server 3.0, Standard Edition for Windows to MetaFrame® Presentation Server 3.0, Advanced Edi... CTX105201	10/1/04	1/16/05	10,292
MetaFrame Presentation Server 3.0 & MetaFrame Conferencing Manager 3.0 Grace Period Extension - FAQ Knowledge Base Article - CTX104782 MetaFrame Presentation Server 3.0 & MetaFrame Conferencing Manager 3.0 Grace Period Extension - FAQ What measure of redundancy is available with the Citrix l... CTX104782	8/16/04	9/3/04	19,760

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