Advanced Access Control 4.2: General

Technotes Created Modified Read Rating
How To Return and Reallocate a License File
Summary This article describes how to reallocate a license on the MyCitrix Website. Requirements The procedure below requires a valid logon, of the Company for which the license is registere...
CTX115870
2/15/08 11/21/08 1,494 333
How to Force Web Interface to Render the Portal-optimized UI
Summary When accessing Citrix Web Interface embedded into third-party portals, such as Microsoft SharePoint Server or Windows SharePoint Services, through Access Gateway Advanced or Enterpris...
CTX114504
10/12/07 11/7/08 3,179 Unrated
Supported Databases for Citrix Products
Attached to this article is a chart of the tested and supported databases for several Citrix products.
CTX114501
9/13/07 10/29/08 436 55555
How to Enable ASP.NET Debugging for Logon Points in Access Gateway Advanced Edition with Advanced Access Control
Summary This document describes how to enable ASP.NET debugging for logon points in Access Gateway Advanced Edition with Advanced Access Control. Background The .NET Framework includes a buil...
CTX112286
2/26/07 8/22/08 3,447 55555
How to Fulfill Platinum Suite Licenses to Platinum Edition Licenses
Summary Effective from late July 2007 on, the model of Presentation Server 4.5 Enterprise Edition/Platinum Suite licenses has entered a new stage. Between February 22, 2007, and end of July 2...
CTX116767
4/2/08 8/13/08 1,396 55555
Advanced Access Control 4.x Users Receive an "Access Denied" Error Message
Symptoms 1 Advanced Access Control 4.x users receive an “Access Denied” error message when logging on. The Event Viewer Application Log may report the following event: Event Type: Error Event...
CTX110871
8/25/06 6/18/08 13,102 333
How to Upgrade the Licence Server for Presentation Server from Version 4.0 to 4.5
Summary This article describes the process of upgrading the License server for Presentation Server from version 4.0 to 4.5. Background With the introduction of the Presentation Server 3.0, mo...
CTX116749
5/30/08 6/13/08 2,126 Unrated
Session Timeout Values are Ignored When Using Web Interface 4.x With Advanced Access Control
Symptoms With Citrix Web Interface 4.x integrated in the Advanced Access Control NavUI Web site, the session timeout value of 20 minutes or greater for any logon point does not terminate as e...
CTX113535
8/1/07 6/11/08 5,646 Unrated
Access Suite Console Discovery for Advanced Access Control Fails to Detect the Access Gateway
Symptoms Running discovery from an Advanced Access Control server does not find the Access Gateway appliance configured to work with the Advanced Access Control server. Workaround Manually ad...
CTX109197
5/11/06 5/27/08 11,206 55555
How to Customize HTML Preview in Access Gateway Advanced Edition
Summary This article describes how to customize HTML Preview in Citrix Access Gateway Advanced Edition. By default, Access Gateway Advanced Edition is configured to support the HTML rendering...
CTX107543
9/16/05 5/21/08 16,323 333
Error: Failed to impersonate UserID
Symptoms In Access Gateway Advanced Edition when you access a published file share you see a denied message page that Access Gateway Advanced Edition displays when you don’t have access to a ...
CTX110277
6/23/06 5/21/08 4,541 55555
Logonpoint Missing Images and Style Sheets
Symptoms The Citrix Access Gateway Advanced Edition fails to display the initial LogonPoint correctly, and contains missing images and style sheets. Logon attempts however complete successful...
CTX116947
4/17/08 4/17/08 499 Unrated
Web Interface 4.5 Fails to Show Folder Names in Advanced Access Control
Symptoms When integrated into the Access Gateway Advanced Edition navigation page, Web Interface 4.5 sites fail to display Program Neighborhood folder names. Cause This issue is caused by bro...
CTX111861
12/4/06 4/11/08 7,880 333
Licensing: Upgrade, Fulfillment and Migration Paths
Summary This article describes Citrix product upgrade/migration paths. Background The product range and the development of Citrix products in time have led to a number of different product ve...
CTX115869
2/15/08 3/18/08 4,038 55555
Files Downloaded Through Advanced Access Control are Truncated
Symptoms When publishing a Web application that uses the ADOdb database abstraction library, if users use streaming to download a large file from an Active Server Pages (ASP) page, the file i...
CTX112072
1/22/07 1/16/08 6,709 Unrated
Error: page cannot be found ... When Trying to Access a Resource From a Static Link Through Access Gateway
Symptoms You receive the following error message when connecting through Access Gateway and trying to access the resource from a static link added to the Advanced Access Control server: “Erro...
CTX113782
7/16/07 1/16/08 3,121 Unrated
Top 7 Access Gateway and Advanced Access Control Issues Reported to Citrix Technical Support
Summary This article lists the top seven Access Gateway Standard Edition and Access Gateway Advanced Edition customer issues reported to the Citrix Support Escalation team. See below for deta...
CTX114832
1/2/08 1/3/08 749 1
Access Gateway Returns Users to the Logon Page or States "HTTP 404 Not Found" in Results.aspx
Symptoms Enabling the Content Advisor feature within Internet Explorer version 6 or 7 returns Citrix Access Gateway users to the logon page or produces an "HTTP 404 Not Found" err...
CTX115219
1/2/08 1/2/08 837 22
Error: HTTP 500 - INTERNAL server error
Symptoms When connecting to a Citrix Access Gateway configured with Advanced Access Control, you receive the following error message: “HTTP 500 – INTERNAL server error” Cause 1 The Access Ga...
CTX115112
12/21/07 1/2/08 2,747 Unrated
Case Study: Error while accessing LogonPoint after installation of hotfix AAC400W001
Problem Definition In some cases, the following message is displayed to the user after the hotfix AAC400W001 from CTX107166 was installed: “Access denied Your computer does not meet the minimum re...
CTX107563
9/21/05 11/8/07 4,059 Unrated
Error: The Citrix Presentation Server Client for 32-bit Windows could not be deployed automatically. Please contact your administrator. Log ID: 46dc6b66
Symptoms You receive the following error message: "The Citrix Presentation Server Client for 32-bit Windows could not be deployed automatically. Please contact your administrator. Log ID: 46...
CTX113698
7/5/07 11/7/07 6,996 Unrated
Advanced Access Control 4.2 and Access Gateway 4.5 Advanced Edition Show Users Restricted Folders Under Published File Shares
Symptoms In Advanced Access Control 4.2 and Access Gateway 4.5 Advanced Edition, users can see folders that they do not have permissions to under published file shares. If users open a folder they...
CTX113867
8/13/07 8/14/07 1,961 Unrated
How to Upgrade the Presentation Server Client on Advance Access Gateway 4.x for Deployment at the Logon Point
Summary This article describes how to upgrade the Presentation Server Client on Advance Access Gateway 4.x for deployment at the logon point. Procedure 1 Complete the following procedure to upgrad...
CTX112770
4/3/07 8/8/07 9,275 Unrated
Error: "The Database is not a valid Advanced Access Control 4.5 Database."
Symptoms When adding a new Advanced Access Control server to an existing server farm, you receive the following error message: "The Database is not a valid Advanced Access Control 4.5 Databas...
CTX113753
7/9/07 7/9/07 3,235 22
Error: Application has generated an exception that could not be handled
Symptoms When starting the Access Suite console and server configuration option, the following error messages appear: “Application has generated an exception that could not be handled.” “Registere...
CTX111312
10/11/06 7/9/07 15,089 55555
How to Enable Web Proxy Debug Logging in Access Gateway with Advanced Access Control
The Access Gateway Advanced Edition features a built-in logging facility for troubleshooting URL re-writing, and reverse proxy issues that may arise during testing or deployment. Several logging levels are available for viewing detailed diagnostic information
CTX113499
6/29/07 7/2/07 5,616 55555
Advanced Access Control Logon Points Fail to Display with Error: destroy session notification received
Symptoms Advanced Access Control logon points fail to display. Access Gateway logs are filled with "destroy session notification received" error messages. Dllhost.exe, w3wp.exe, and svc...
CTX112361
2/15/07 6/19/07 5,391 22
Event Log Consolidator - Access Report Status Definitions
Summary This document provides information on the statistics that can be generated in the form of Access Reports from the Event Log Consolidator in Citrix Access Gateway Advanced Edition, or Citri...
CTX113245
6/1/07 6/1/07 2,971 55555
Users Cannot Access an Intranet Site Located on the Same IIS Server as Microsoft SharePoint Through Access Gateway Advanced Edition
Symptoms Users cannot access an intranet site located on the same Internet Information Services (IIS) server as Microsoft SharePoint through Citrix Access Gateway Advanced Edition. Cause This iss...
CTX112880
5/7/07 5/8/07 3,285 Unrated
Users Cannot Delete Emails Through Outlook Web Access if the Program is Accessed Through Access Gateway Advanced Edition 4.5
Symptoms Users cannot delete emails through Outlook Web Access if the program is accessed through Access Gateway Advanced Edition 4.5. Users receive one of the following error messages: “Some Ico...
CTX112881
5/3/07 5/4/07 4,339 1
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