| Escalation Case Studies | Created | Modified | Read | Rating |
|---|---|---|---|---|
|
Case Study: ICO ModuleINI Property
Problem Definition When trying to use the Property,
CTX106898
|
6/17/05 | 11/21/07 | 1,909 | Unrated |
|
Case Study: CDE Desktop Shows Illegible Fonts at High Resolution
CDE Desktop connections to MPSU on Solaris 8 show illegible fonts at resolutions above 1024x768.
CTX106909
|
7/5/05 | 11/21/07 | 2,686 |
|
|
Case Study: Failure to Access Local Workstation Files
Problem Definition The customer contacted Citrix Technical Support with the initial report of not having access to local files after upgrading to the latest ICA client 9.
CTX110198
|
6/20/06 | 11/20/07 | 3,866 |
|
|
Case Study: Using the Citrix Program Neighborhood Client as a Troubleshooting Utility
Summary The following steps are provided to leverage the Program Neighborhood client in a problem area isolation methodology.
CTX107623
|
9/23/05 | 11/8/07 | 9,622 |
|
|
Case Study: Connecting to Custom Applications in a Seamless Session
Problem Definition When using a Client for 32-
CTX106216
|
4/25/05 | 11/8/07 | 4,088 | Unrated |
|
Case Study: SsonSvr.exe Fails to Start on Windows XP Workstations When Connecting Through RDP
Problem Definition Single sign-
CTX111880
|
1/8/07 | 11/5/07 | 4,687 | Unrated |
|
Case Study: Client 9.2x Hangs When Using Pass-through Authentication
Problem Definition Customers with a Windows 98 operating system upgrading to client 9.
CTX113333
|
5/21/07 | 11/2/07 | 1,963 | Unrated |
|
Certain Users Could Not Print Using the "Print Function" From a Custom Application That Generated Reports Using Adobe Acrobat 7.x
Problem Definition Certain users could not print using the “Print Function” from a custom application that generated reports using Adobe Acrobat 7.
CTX112856
|
3/23/07 | 10/29/07 | 3,420 |
|
