EdgeSight for Presentation Server 4.5: Reports

Technotes Created Modified Read Rating
Known Limitations when Using SQL Server 2000 and EdgeSight 4.5 or Later
Summary This document contains the known limitations of running Citrix EdgeSight 4.5 and later with Microsoft SQL 2000 and Reporting Services 2000. Citrix recommends running SQL Reporting Ser...
CTX118110
10/1/08 10/27/08 201 Unrated
When You Click the Plus Signs on an Exported Microsoft Excel EdgeSight Report, it Displays No Data
MS Reporting Service 2000 may have expansion problem (plus symbol) in reports.
CTX113461
5/29/07 10/22/08 3,311 Unrated
Adobe Flash 9 Not Currently Available on 64-bit Browsers
Summary Adobe Flash Player 9 is required for the display of Flash-based charts on the EdgeSight for NetScaler and EdgeSight Classic Web consoles. It must be installed on the system from which...
CTX114466
8/28/07 9/25/08 1,725 Unrated
No Presentation Server Session Data Recorded in EdgeSight 4.5 After Upgrade to Presentation Server 4.5
Symptoms The EdgeSight for Presentation Server Agent version 4.5 was installed on a Citrix Presentation Server 4.0 machine that was upgraded to Citrix Presentation Server 4.5. There should b...
CTX113634
7/10/07 9/17/08 3,110 22
List of Standard Reports Included in EdgeSight 4.5
Summary This document contains a list of standard reports included in the Citrix EdgeSight 4.5 product. Details Standard reports in EdgeSight 4.5 : • Alerts for a Group Archive Alerts for ...
CTX111282
10/9/06 8/22/08 5,091 1
EdgeSight Report Error: Object reference not set to an instance of an object - Line 39 row["modifieddate'] = report.MofifiedDate
Symptoms The following error may occur when you click the My Reports section or any other report list icon such as Process > Stability > Errors or Device & Users > Performance...
CTX110998
9/7/06 8/6/08 9,084 4444
Report Subscriptions Do Not Appear in the EdgeSight Console
Symptoms Report subscriptions do not show in the Citrix EdgeSight Console. After subscribing to a report, the subscription does not show under Company Settings > Server > Reporting >...
CTX116057
3/6/08 3/25/08 533 Unrated
Case Study: Troubleshooting an Emailed Report Subscription
Problem Definition When opening a subscribed report email sent from the Citrix EdgeSight server in .CSV format, the character encoding is incorrect. An example can be seen in the screen shot ...
CTX116251
3/17/08 3/17/08 1,657 55555
Some Session Experience Monitoring Service Reports Do Not Contain Data for ICA Client 10.0 for Macintosh
Symptoms Certain Session Experience Monitoring Service (SEMS) reports do not contain data for workstations using the ICA client 10.0 for Macintosh OS X. Cause The ICA client 10.0 for Macintos...
CTX116098
3/6/08 3/6/08 473 Unrated
No User Data for EdgeSight EndPoint Reports
Symptoms When running certain Citrix EdgeSight for EndPoints historical reports under the User node, there is no data for a specified user. The data being accessed has been uploaded from an...
CTX115712
12/31/07 12/31/07 919 Unrated
The Save Button Does Not Work in Embedded Excel Reports in the EdgeSight Server Console
Symptoms Within the EdgeSight Server Console, you can display a remote summary report for a particular device by going to Real time > Remote > Summary . By default, this report displa...
CTX112487
4/6/07 12/7/07 3,853 4444
Functionality for the ICA Session Latency Reports Explained
Summary Some EdgeSight for Presentation Server reports only display data if the installed versions of the EdgeSight Agent, Presentation Server, and Presentation Server Client support the collectio...
CTX114291
9/7/07 10/10/07 4,043 4444
Citrix EdgeSight Real-Time Report Counters
Real-Time Report Counter Definitions This glossary provides definitions of the counters and other data fields shown in EdgeSight real-time reports. The glossary contains both the counters di...
CTX114636
9/25/07 9/25/07 3,685 333
Empty Graphs in Real-Time Dashboard
Symptoms The Dashboard is not working properly. The devices in the grid are properly updating, but the Device Performance Charts below them are empty: Cause This is an issue on machines in which ...
CTX113865
7/10/07 7/11/07 3,091 4444
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