EdgeSight for Presentation Server 4.2: Configuration

Technotes Created Modified Read Rating
The EdgeSight Server Does Not Send SNMP Trap Alert Actions
Symptoms After configuring a Simple Network Management Protocol (SNMP) Trap server, you cannot set up an EdgeSight SNMP Trap alert action. The EdgeSight server does not send the SNMP Trap. R...
CTX112671
4/3/07 11/12/08 6,272 55555
The SNMP Trap Server Does Not Receive SNMP Trap Alert Actions
Symptoms Despite setting up the EdgeSight SNMP Trap alert action, Simple Network Management Protocol (SNMP) Traps are not received by the SNMP Trap server. Reproduction Steps 1. Configure the...
CTX112646
4/5/07 11/10/08 5,485 4444
ACCESS_VIOLATION for RSSH with Event IDs 1200 and 1136 in the Windows Application Event Log
RSSH (scripts) can be blocked by antivirus (AV). Use AV script exclusion to avoid problems in ES.
CTX113827
7/10/07 11/4/08 4,026 4444
How to Determine the Version of the Installed EdgeSight Agent
Summary This document describes how to determine the version of the installed EdgeSight Agent. Background The agent is a multi-product architecture with a core component and an extension comp...
CTX113514
6/26/07 10/28/08 2,935 4444
How to Configure EdgeSight to Use SSL with Microsoft Certificate Services
Summary This document describes how to install Windows Certificate Services and perform the tasks required to install a certificate for use with Citrix EdgeSight software. Use these procedure...
CTX111924
1/31/07 10/28/08 7,854 22
New Agents Fail to Report Up with Error: zpd_loader.RunCmdLineApp (WshShell.Exec) : Error executing command.
Symptoms After installing the EdgeSight Server and several EdgeSight Agents, the agents do not report up to the server even after waiting for more than 24 hours. You receive an operational em...
CTX111871
3/30/07 9/2/08 5,227 Unrated
Required Antivirus Software Configuration for the EdgeSight Agent
This article lists symptoms that occur if your antivirus software is affecting the operation and/or performance of the EdgeSight agent and provides methods to prevent antivirus software from interfering with the agent.
CTX111062
9/19/06 9/2/08 25,205 4444
How to Migrate the EdgeSight Server and Database to a New or Different System
Summary This article describes how to move the EdgeSight database to a new or different SQL Server system. Also included are the procedural steps for reinstalling or moving the EdgeSight serv...
CTX112605
4/6/07 7/11/08 5,930 4444
How to Migrate From EdgeSight 4.2 to Version 4.5
This article describes the process for upgrading to EdgeSight 4.5 from EdgeSight 4.2
CTX113870
7/3/07 3/17/08 5,860 4444
How to Enable SSL on the EdgeSight Monitoring Agent After Installation
Symptoms The EdgeSight Server has been configured to use SSL and the agent has been installed without enabling SSL encryption. The agent is unable to send its payload to the server. Backgrou...
CTX111114
9/29/06 1/30/08 5,771 22
How to Enable or Disable the Presentation Server Functionality in the EdgeSight Server
Summary This article summarizes how to enable and/or disable the Citrix Presentation Server functionality within the EdgeSight Server. Whether you are enabling or disabling this feature, foll...
CTX110992
9/7/06 1/30/08 5,010 22
Windows and Mixed Mode Authentication in SQL Server Explained
Summary This article describes the differences in the authentication methods of SQL Server in a high-level overview. This article is provided "as-is" because it contains information...
CTX115690
12/14/07 1/29/08 3,482 Unrated
Case Study: Troubleshooting RSUSER-related Reporting Services Issues in EdgeSight
Problem Definition This case study gives advice how to troubleshoot RSUSER issues with Reporting Services. Environment • Windows Server 2003 Service Pack 1 • EdgeSight Server 4.2 Service Pack...
CTX112940
4/2/07 12/5/07 4,310 4444
Required Antivirus Software Configuration for the EdgeSight Server
Symptoms There are many symptoms that may indicate that your antivirus software is interfering with the normal operation of the EdgeSight Server. The following list describes a few symptoms that ...
CTX114906
10/30/07 10/30/07 3,258 4444
Error: Logon failure: unknown user or bad password ... when Using the Active Directory Logon Authentication Provider
Symptoms After setting up an Active Directory logon authentication provider, users cannot log on. The following error message is returned, as shown on the logon page: “Logon failure: unknown user ...
CTX111231
2/22/07 8/27/07 6,598 22
EdgeSight Operational Email: The Data Upload Queue appears to be growing. There may a problem with the file queue processor.
Symptoms The EdgeSight Server Console generates and sends the following operational email message: "The Data Upload Queue has 44 files in it and appears to be growing. There may a problem wi...
CTX114141
8/6/07 8/7/07 2,501 4444
Real Time Remote Report Error: Access denied: You do not have permission to access this resource
Flagged security issue with the proposed solution.
CTX111046
9/21/06 8/2/07 12,807 333
Error: SELECT permission denied on object or EXECUTE permission denied on object
Symptoms When logging on to the EdgeSight Web Console, an error message is received: “ Server Error in '/edgesight40' Application. SELECT permission denied on object 'instance', database 'EdgeSigh...
CTX111143
5/17/07 5/17/07 4,567 4444
RSSH Access violation and Event ID 1136, 1200 are logged
Symptoms The following Event messages are logged in the Microsoft Windows application Event log on the server after installation of the EdgeSight 4.2 Server: Event ID: 1200 Event Type: Error Event...
CTX112944
5/11/07 5/11/07 3,215 22
Error: Error accessing the Report Server with new settings: The request failed with HTTP status 404: Not Found
Symptoms When configuring access to the reporting services in the EdgeSight Web Console, you receive the following error message: “Error accessing the Report Server with new settings: The request ...
CTX113278
5/4/07 5/4/07 4,781 4444
EdgeSight 4.2 Licensing Explained
Summary This article summarizes EdgeSight 4.2 licensing. EdgeSight 4.2 licensing explained EdgeSight 4.2 licensing is sold on a concurrent connection basis, but for technical reasons it is enforce...
CTX111999
3/23/07 3/23/07 6,086 1
Configuring the Presentation Server Agent for Run Time Efficiency and Reliability
Summary This document describes how to properly configure the behavior of an EdgeSight Presentation Server Agent. EdgeSight is very flexible and provides the administrator with many configuration ...
CTX112491
2/20/07 2/20/07 7,871 4444
How to Run EdgeSight Real Time Remote Excel Reports in a Separate Window
Summary By default, many of the Real Time > Remote reports utilize Microsoft Excel running embedded in the Internet Explorer browser. The example below shows the Real Time > Remote > ...
CTX111232
10/2/06 2/6/07 6,362 Unrated
Changing the License Server's Default Port Number
Summary This article describes how to change the license server's default port number. Background The Citrix EdgeSight license server uses a default port of 27000. To verify what port the license...
CTX111101
1/26/07 1/29/07 6,449 Unrated
EdgeSight Email Errors: Could not access "CDO.Message" object or "relay denied"
Symptoms Operational emails from the EdgeSight server are not being received. A message should appear every time a new agent reports up to the server, but these messages are not appearing. On the...
CTX111219
10/3/06 10/3/06 6,552 1
Devices with EdgeSight Agents Do Not Show Up in the EdgeSight Web Console
Symptoms Devices with EdgeSight Agents installed do not show up under “Devices Uploaded” in the EdgeSight Web console. Cause In the EdgeSight Web console under Devices Uploaded, you do not see any...
CTX111096
9/27/06 9/28/06 5,916 1
Devices Appearing and Disappearing From Devices Uploaded on the Welcome Screen
Symptoms The number of devices changes and devices are appearing and disappearing from the Devices Uploaded link on the Welcome screen. Restarting the RSSH Admin Service and RSSH Application Manag...
CTX111110
9/27/06 9/27/06 5,886 Unrated
Ports Required for Citrix EdgeSight
Summary The following ports are used with Citrix EdgeSight and should be open for communication across the network between the EdgeSight Agent and the EdgeSight server. Ports (80, 443, 9035, 9036...
CTX111107
9/27/06 9/27/06 10,150 55555
Error: EdgeSight Server is unable to connect to the License Server
Symptoms After logging on to the EdgeSight Server you receive the following error message: “EdgeSight Server is unable to connect to the License Server. Check the settings and verify that the Lice...
CTX111099
9/14/06 9/14/06 5,004 Unrated
Search
     
Advanced Search
XenApp
XenApp Plugins (Clients)
XenServer
XenDesktop
NetScaler Application Delivery
Access Gateway
EdgeSight
Provisioning Server
WANScaler
Password Manager
Does it work with Citrix? Verify it - introducing the new Citrix Ready Community Verified

Tools

  • Please sign in to access your feeds, alerts and all other subscriptions.
  • Subscribe to Feed