Technotes for EdgeSight for Endpoints 4.2

1
2
3
4
Next >

Technotes	Created	Modified	Read	Rating
How to Modify Existing EdgeSight Reports and Save Them as Custom Reports Summary This document includes information on modifying existing Citrix EdgeSight reports and saving them as custom reports. This document describes how to edit a Report Definition Language (... CTX111022	9/7/06	8/22/08	8,102
The Process for Creating a New Custom EdgeSight Report Summary This document includes information on creating a new Citrix EdgeSight report and uploading it as a custom report. This document is intended to be used in conjunction with SQL Server R... CTX111018	9/7/06	8/22/08	6,513
Supported Databases for Citrix Products Attached to this article is a chart of the tested and supported databases for several Citrix products. CTX114501	9/13/07	8/21/08	6,678
EdgeSight Report Error: Object reference not set to an instance of an object - Line 39 row["modifieddate'] = report.MofifiedDate Symptoms The following error may occur when you click the My Reports section or any other report list icon such as Process > Stability > Errors or Device & Users > Performance... CTX110998	9/7/06	8/6/08	8,459
Citrix EdgeSight Frequently Asked Questions FAQ guide for EdgeSight 4.1 and 4.2 CTX111218	10/5/06	8/1/08	18,368	Unrated
How to Migrate the EdgeSight Server and Database to a New or Different System Summary This article describes how to move the EdgeSight database to a new or different SQL Server system. Also included are the procedural steps for reinstalling or moving the EdgeSight serv... CTX112605	4/6/07	7/11/08	5,389
How to Determine the Version of the Installed EdgeSight Agent Summary This document describes how to determine the version of the installed EdgeSight Agent. Background The agent is a multi-product architecture with a core component and an extension comp... CTX113514	6/26/07	4/28/08	2,613
Internal Error 2755 when Installing Citrix Products Using MSI Files Symptoms Internal Error 2755 when installing Citrix Products or Services Packs via msi packages. Event ID 10005 in MsiInstaller Cause The installation file is most likely being executed from ... CTX048107	5/20/02	4/1/08	15,954
Explorer.exe Becomes Unresponsive After Installing EdgeSight 4.2 or 4.5 Symptoms After installing Citrix EdgeSight 4.2 or 4.5.x, the Taskbar and any Explorer windows disappear. This can occur one to two minutes after the EdgeSight Agent has been started. The miss... CTX116695	3/24/08	3/24/08	459
Licensing: Upgrade, Fulfillment and Migration Paths Summary This article describes Citrix product upgrade/migration paths. Background The product range and the development of Citrix products in time have led to a number of different product ve... CTX115869	2/15/08	3/18/08	3,143
How To Return and Reallocate a License File Summary This article describes how to reallocate a license on the MyCitrix Website. Requirements The procedure below requires a valid logon, of the Company for which the license is registere... CTX115870	2/15/08	3/18/08	915
Error: -2147216927 Unable to load the specific script file. Detailed information can be found in the script log file. Specified command not authorized for the current user. Symptoms The following error occurs when trying to run the Performance Upload remote worker: "Error: -2147216927 Unable to load the specified script file, ‘http:[ZHTTP]/datasync.aspx?[... CTX113360	6/14/07	3/17/08	4,062
How to Migrate From EdgeSight 4.2 to Version 4.5 This article describes the process for upgrading to EdgeSight 4.5 from EdgeSight 4.2 CTX113870	7/3/07	3/17/08	5,625
Error: "HTTP Error 404 File Or Directory Not Found" when logging on to the EdgeSight console Symptoms When logging on to the console after installing the EdgeSight server, the following error message is received: “HTTP Error 404 – File Or Directory Not Found” Cause In some cases, ASP... CTX111779	2/15/07	2/27/08	10,114
How to Enable SSL on the EdgeSight Monitoring Agent After Installation Symptoms The EdgeSight Server has been configured to use SSL and the agent has been installed without enabling SSL encryption. The agent is unable to send its payload to the server. Backgrou... CTX111114	9/29/06	1/30/08	5,532
How to Enable or Disable the Presentation Server Functionality in the EdgeSight Server Summary This article summarizes how to enable and/or disable the Citrix Presentation Server functionality within the EdgeSight Server. Whether you are enabling or disabling this feature, foll... CTX110992	9/7/06	1/30/08	4,755
Windows and Mixed Mode Authentication in SQL Server Explained Summary This article describes the differences in the authentication methods of SQL Server in a high-level overview. This article is provided "as-is" because it contains information... CTX115690	12/14/07	1/29/08	2,549	Unrated
EdgeSight Server Error: No ENV data found in the payload Symptoms You receive the following operational email from the EdgeSight server: "Sent: Thursday, 4 January 2007 7:15 PM To: EdgeSight_Administrator Subject: EdgeSight - Dat... CTX112590	4/6/07	1/22/08	4,343
Citrix Presentation Servers Imaged with EdgeSight Agent are Not Reporting to EdgeSight Symptoms Citrix Presentation Servers that have been imaged with the EdgeSight for Presentation Servers Agent do not report to the EdgeSight server. Scree shot of the Device Management node Th... CTX115855	1/17/08	1/17/08	707	Unrated
No User Data for EdgeSight EndPoint Reports Symptoms When running certain Citrix EdgeSight for EndPoints historical reports under the User node, there is no data for a specified user. The data being accessed has been uploaded from an... CTX115712	12/31/07	12/31/07	668	Unrated
Troubleshooting EdgeSight Summary EdgeSight is an Enterprise application designed for mission critical monitoring and problem solving and provides the ability to continuously monitor performance for any application an... CTX114939	10/25/07	12/19/07	2,767
Error: dependency service or group failed to start ... When the EdgeSight Agent Tries to Run with the NTLM Service Disabled Symptoms The EdgeSight Agent does not start. The Citrix System Monitoring Agent service (rscorsvc.exe) also does not run. You receive the following error message when you try to start the ser... CTX112312	4/3/07	12/10/07	5,716	Unrated
Error: Could not write to output file ... When Logging on to the EdgeSight Server Console Symptoms After installing the EdgeSight server and trying to login on to the console for the first time, the following message is received: “Could not write to output file c:\WINDOWS\Microsof... CTX111824	1/4/07	12/7/07	6,317
How to Change the HTTP Port of the EdgeSight Server Web Site Summary This article describes how to change the HTTP port of the EdgeSight server Web site. Procedure Run Internet Information Services (IIS) Manager on the server, right-click Defa... CTX112115	2/2/07	12/7/07	3,643	Unrated
Error: You must enter a valid email address ... During the EdgeSight Server Installation Symptoms When entering email information for the server on the Post-Installation Setup Wizard, you receive the following error message if you use an email address containing a number sign (#)... CTX112071	2/2/07	12/7/07	3,745	Unrated
The SNMP Trap Server Does Not Receive SNMP Trap Alert Actions Symptoms Despite setting up the EdgeSight SNMP Trap alert action, SNMP Traps are not received by the SNMP Trap server. Reproduction Configure the SNMP Trap alert action and test its f... CTX112646	4/5/07	12/7/07	5,132
Error: An attempt has been made to use a delivery extension that is not registered for this report server. ... When Creating a New Subscription Symptoms When trying to create a subscription for a report in the EdgeSight server console, you receive the following error message after clicking OK – Create Subscription : “An error occurr... CTX111822	2/2/07	12/7/07	6,226
Configuring EdgeSight to Use SSL with Microsoft Certificate Services Configuring EdgeSight Server to use SSL with Microsoft Certificate Services This document describes how to install Windows Certificate Services and perform the tasks required to install a ce... CTX111924	1/31/07	12/7/07	7,207
When You Click the Plus Signs on an Exported Microsoft Excel EdgeSight Report, it Displays No Data Symptoms When you click the plus signs on an exported Microsoft Excel EdgeSight report, it displays no data. Cause After exporting a report to an Excel document, opening it, and clicking the ... CTX113461	5/29/07	12/7/07	3,080	Unrated
New Agents Fail to Report Up with Error: zpd_loader.RunCmdLineApp (WshShell.Exec) : Error executing command. Symptoms After installing the EdgeSight Server and several EdgeSight Agents, the agents do not report up to the server even after waiting for more than 24 hours. You receive an operational em... CTX111871	3/30/07	12/7/07	4,827	Unrated