Access Gateway 4.5 Advanced Edition: General

Technotes Created Modified Read Rating
How to Force Web Interface to Render the Portal-optimized UI
Summary When accessing Citrix Web Interface embedded into third-party portals, such as Microsoft SharePoint Server or Windows SharePoint Services, through Access Gateway Advanced Edition, Web...
CTX114504
10/12/07 8/19/08 1,963 Unrated
How to Forward Credentials from Access Gateway 4.x to Web Interface 3.x, 4.x, or 5.x
Summary This document describes how to forward Citrix Access Gateway 4.x logon credentials to Web Interface in order to achieve single sign-on to Web Interface. It is assumed that Web Interfa...
CTX106202
5/18/05 8/6/08 75,159 22
Access Gateway Standard Edition Assigns IP Addresses Outside of the IP Pool Range
Symptoms After you enable IP pooling in Citrix Access Gateway Standard Edition, IP addresses that are not in the specified range are assigned to client computers connecting over the virtual p...
CTX117983
7/24/08 7/25/08 97 Unrated
Error: The content you selected could not be displayed
Symptoms When you attempt to open a file share or use HTML Preview for certain files, access is denied and you receive an error message similar to one of the following: “The content you selec...
CTX117275
5/21/08 7/11/08 223 55555
Access Gateway Advanced - Access Interface in Appears Incorrectly with Firefox 3.0
Summary When connecting using FireFox 3.0 to Access Gateway Advanced Edition, the Application, Web Sites, File Share and E-Mail tabs appear truncated. The individual tabs are very narrow on t...
CTX117620
7/2/08 7/2/08 274 55555
Advanced Access Control 4.x Users Receive an "Access Denied" Error Message
Symptoms 1 Advanced Access Control 4.x users receive an “Access Denied” error message when logging on. The Event Viewer Application Log may report the following event: Event Type: Error Event...
CTX110871
8/25/06 6/18/08 12,330 333
How to Customize the Default View for Web Interface 4.6 When it is Embedded in Access Gateway Advanced Edition
Summary This article describes how to modify the default view for Web Interface 4.6 when it is embedded in the Access Gateway Advanced Edition Navigation UI. Background By default, Web Interf...
CTX116751
4/4/08 6/13/08 866 55555
The Logon Sequence Hangs When Using Access Gateway Advanced Edition
Symptoms After users log on to the Citrix Access Gateway Advanced Edition through the NavUI Web page, the logon sequence hangs at the SessionInit.asmx page. Refreshing the NavUI a...
CTX117182
6/5/08 6/12/08 199 Unrated
Session Timeout Values are Ignored When Using Web Interface 4.x With Advanced Access Control
Symptoms With Citrix Web Interface 4.x integrated in the Advanced Access Control NavUI Web site, the session timeout value of 20 minutes or greater for any logon point does not terminate as e...
CTX113535
8/1/07 6/11/08 4,937 Unrated
Error: Access Gateway has encountered an error ... When Viewing an HTML Preview of a PowerPoint File
Symptoms You receive the following error message if you open an HTML preview of a Microsoft PowerPoint file: “Access Gateway has encountered an error.” Refer to the following screen shot: You...
CTX113536
7/24/07 5/30/08 2,271 22
The Access Gateway 4.5 Advanced Wizard Fails to Create the Sample Logon Point
Symptoms The Access Gateway Advanced 4.5 wizard fails to create the sample logon point. Cause Use the following steps to determine the cause of the failure: 1. Download the Debug Tool from ht...
CTX117194
5/14/08 5/29/08 365 Unrated
Access Suite Console Discovery for Advanced Access Control Fails to Detect the Access Gateway
Symptoms Running discovery from an Advanced Access Control server does not find the Access Gateway appliance configured to work with the Advanced Access Control server. Workaround Manually ad...
CTX109197
5/11/06 5/27/08 10,671 55555
Logon Points are Missing from the Access Gateway Server Configuration Tool
Symptoms When opening the Configured Logon Points section of the Citrix Access Gateway Server Configuration tool, no logon points are displayed, and options to Deploy, Remove, and Update logo...
CTX117007
4/24/08 5/27/08 333 Unrated
Case Study: Logon Point is Missing Images and Style Sheets
Problem Definition The Citrix Access Gateway Advanced Edition fails to display the initial LogonPoint correctly, and contains missing images and styling. Logon attempts however complete succe...
CTX116948
5/21/08 5/21/08 659 Unrated
How to Customize HTML Preview in Access Gateway Advanced Edition
Summary This article describes how to customize HTML Preview in Citrix Access Gateway Advanced Edition. By default, Access Gateway Advanced Edition is configured to support the HTML rendering...
CTX107543
9/16/05 5/21/08 15,563 55555
Error: Failed to impersonate UserID
Symptoms In Access Gateway Advanced Edition when you access a published file share you see a denied message page that Access Gateway Advanced Edition displays when you don’t have access to a ...
CTX110277
6/23/06 5/21/08 4,301 55555
Case Study: Using a Web Interface as an Access Gateway Advance Edition Resource Home Page Returns an Error at Logoff
Problem Definition The Citrix Web Interface 4.2 and later has the capability to be integrated with Access Gateway Advance Edition for application publishing. However, if the Access Gateway Ad...
CTX115205
1/3/08 5/6/08 717 Unrated
Access Gateway Enterprise Edition Single Sign On Does Not Work
Symptoms Citrix Access Gateway Enterprise Edition 8.0 and Web Interface 4.6 Single Sign On does not work. When you click on an application icon, the Windows authentication window pops up. Bac...
CTX116635
3/27/08 4/30/08 547 Unrated
Error: Internet Explorer cannot download icaweb32.msi
Symptoms When trying to install the Citrix ICA Web Client using Web Interface 4.6.x that is installed on an Advanced Access Control 4.5 Server, you receive the following error message: "...
CTX114716
12/6/07 4/28/08 2,116 55555
Error: image cannot be displayed
Symptoms When connected to Outlook Web Access (OWA) 2003 through Citrix Access Gateway Advanced Edition from a computer running Microsoft Vista, you are unable to compose or reply to any emai...
CTX116886
4/17/08 4/17/08 268 Unrated
How to Increase HTML Preview Support for Office 2007 Documents
Summary This article describes how to increase support for Access Gateway Advanced Edition to allow HTML Preview for files created in Microsoft Office 2007. Requirements This document assumes...
CTX116885
4/17/08 4/17/08 374 Unrated
Logonpoint Missing Images and Style Sheets
Symptoms The Citrix Access Gateway Advanced Edition fails to display the initial LogonPoint correctly, and contains missing images and style sheets. Logon attempts however complete successful...
CTX116947
4/17/08 4/17/08 269 Unrated
Web Interface 4.5 Fails to Show Folder Names in Advanced Access Control
Symptoms When integrated into the Access Gateway Advanced Edition navigation page, Web Interface 4.5 sites fail to display Program Neighborhood folder names. Cause This issue is caused by bro...
CTX111861
12/4/06 4/11/08 7,450 333
Cannot Open Applications with an Associated File Type on the Published File Share
Symptoms You connect to the farm through a Microsoft ISA proxy server and a Citrix Access Gateway. You can open applications with the embedded Web Interface without any problem but not with a...
CTX116740
3/27/08 3/27/08 287 55555
Domino Web Access 7.0 Displays an Error when E-mail is opened through Access Gateway Advanced 4.5 when in Clientless Connection Mode.
Symptoms Domino Web Access (DWA) 7.0 displays the following error message when an email is opened through Access Gateway Advanced Edition 4.5 in clientless connection mode: "Microsoft I...
CTX116651
3/19/08 3/24/08 284 Unrated
How To Return and Reallocate a License File
Summary This article describes how to reallocate a license on the MyCitrix Website. Requirements The procedure below requires a valid logon, of the Company for which the license is registere...
CTX115870
2/15/08 3/18/08 875 333
The Secure Access Client Does Not Disconnect Even if Hotfix AAC450W002 is Applied
Symptoms The Citrix Secure Access Client does not disconnect even if CTX115749 – Hotfix AAC450W002 - For Access Gateway Advanced Edition 4.5 is applied. Background Although hotfix AAC450W002 ...
CTX116629
3/17/08 3/17/08 356 Unrated
Access Gateway Product Line Support Summary for Microsoft Internet Explorer 7/Windows Vista/Office 2007
This document is intended to provide an official response from Citrix with respect to support for Microsoft Internet Explorer 7, Microsoft Windows Vista, and Microsoft Office 2007 in the Citrix Access Gateway product line. Currently shipping and future releases will be covered for the Citrix Access Gateway Standard, Advanced, and Enterprise Editions.
CTX111804
11/22/06 3/7/08 46,961 22
Citrix Access Gateway with Advanced Access Control Option Uninstall Procedure
Summary This document describes how to uninstall Citrix Access Gateway with Advanced Access Control Option. Uninstalling Citrix Access Gateway with Advanced Access Control Option, involves un...
CTX107229
8/12/05 2/29/08 4,216 22
Users Cannot Log on When Using the HOST File in the Access Gateway Standard Edition to Point to the Access Gateway Advanced Edition's FQDN
Symptoms In an environment where the Windows Internet Name Service (WINS) is being used for address resolution, you must use the Fully Qualified Domain Name (FQDN)/IP pair in the HOST file of...
CTX113296
2/22/08 2/22/08 400 Unrated
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