Access Gateway 8.0 Enterprise Edition: General

Technotes Created Modified Read Rating
How to Find the NetScaler Model Number and Serial Number
Summary This document describes how to find the NetScaler model number and serial number. These procedures work on model numbers 7000, 9xxx, 12000, 17000, 90010, and 10010. Procedure 1 1. On...
CTX111353
10/25/06 11/14/08 4,153 55555
How to Force Web Interface to Render the Portal-optimized UI
Summary When accessing Citrix Web Interface embedded into third-party portals, such as Microsoft SharePoint Server or Windows SharePoint Services, through Access Gateway Advanced or Enterpris...
CTX114504
10/12/07 11/7/08 3,075 Unrated
Case Study: Disabling Password Change Option in Access Gateway Enterprise Edition
Problem Definition When you configure Lightweight Directory Access Protocol (LDAP) on Access Gateway Enterprise Edition, irrespective of the LDAP configuration type, such as plain text, Secur...
CTX118274
9/10/08 9/10/08 324 Unrated
Access Gateway Enterprise Edition Upgrade, Backup, Restore, and Reset Guide
The Upgrade, Backup, Restore, and Reset Guide for Access Gateway 8.0, Enterprise Edition document is included in the attached zip file.
CTX113628
6/14/07 8/27/08 7,113 55555
How NetScaler Calculates the Expiry Time of an Object. Order of Evaluation
Summary This document describes how NetScaler calculates the expiry time of an object. It also includes a brief introduction of some concepts and terminology required to understand this topic...
CTX117912
8/26/08 8/26/08 156 Unrated
Checking for Software Versions on Access Gateway Enterprise Edition
Summary To set effective client security checks on Access Gateway Enterprise Edition, you need to know the latest versions of different software that you expect the user to be running on thei...
CTX112600
2/28/07 8/22/08 2,888 Unrated
The Access Gateway Enterprise Edition Web Portal Looks Poorly Formatted
Symptoms Once you connect and authenticate to the Citrix Access Gateway Enterprise Edition SSL VPN, you are redirected to a poorly formatted Web page when you try to access the http://sslvpn...
CTX116926
7/17/08 7/17/08 291 Unrated
NetScaler Hardware Specifications by Platform
Netscaler hardware specifications by platform, including BTU, Wattage, hard-disk sizes, etc.
CTX113598
6/25/07 6/27/08 3,615 Unrated
Overview of the "add dns suffix" Command for Access Gateway Enterprise Edition
Summary This article explains the functionality of the add dns suffix command for Access Gateway Enterprise Edition. Background After the SSL Virtual Private Networking (VPN) tunnel is esta...
CTX117050
5/20/08 5/21/08 664 55555
Access Gateway Enterprise Edition Single Sign On Does Not Work
Symptoms Citrix Access Gateway Enterprise Edition 8.0 and Web Interface 4.6 Single Sign On does not work. When you click on an application icon, the Windows authentication window pops up. Bac...
CTX116635
3/27/08 4/30/08 802 Unrated
How File Bookmarks Behave in the Access Gateway Enterprise Edition Web Portal
Summary This document describes the behavior of file bookmarks in the Citrix Access Gateway Enterprise Edition Web portal. Background The Access Gateway Web portal is a Web page where users l...
CTX116938
4/24/08 4/24/08 449 Unrated
How to Set Up a High Availability Pair with Access Gateway Enterprise Edition or NetScaler 8.0
Symptoms This article describes how to set up a High Availability (HA) pair on Access Gateway Enterprise 8.0. This information can also be applied to NetScaler 8.0 appliances. Background If y...
CTX116748
4/1/08 4/4/08 1,251 55555
How to Configure SmartAccess Deployment with Access Gateway Enterprise Edition when the VPN Vserver Cannot Contact the Web Interface Server Directly
Summary This article describes how to configure SmartAccess deployment with Citrix Access Gateway Enterprise Edition when the VPN virtual server (vserver) cannot contact the Web Interface ser...
CTX116759
4/3/08 4/3/08 911 Unrated
Access Gateway Product Line Support Summary for Microsoft Internet Explorer 7/Windows Vista/Office 2007
This document is intended to provide an official response from Citrix with respect to support for Microsoft Internet Explorer 7, Microsoft Windows Vista, and Microsoft Office 2007 in the Citrix Access Gateway product line. Currently shipping and future releases will be covered for the Citrix Access Gateway Standard, Advanced, and Enterprise Editions.
CTX111804
11/22/06 3/7/08 48,690 22
How To Integrate Access Gateway Enterprise and Web Interface With Multiple Domains
Symptoms This article describes a sample configuration when using multiple domains for authentication on an Access Gateway Enterprise Edition home page configured with a Web Interface redirec...
CTX116169
3/3/08 3/3/08 1,472 Unrated
How To Determine a Hardware Issue with a NetScaler, Application Firewall, or Access Gateway Enterprise Edition Appliance
How to determine if a Netscaler appliance has a hardware issue.
CTX113462
2/26/08 2/26/08 708 Unrated
How to Configure Group Extraction when Using RSA with Steel-Belted RADIUS
Summary This article describes how to configure Group Extraction when Using RSA with Steel-Belted RADIUS. Procedure 1. Create a file called citrix.dct in the \Program Files\RSA Security\RSA ...
CTX115467
1/11/08 1/11/08 2,392 55555
How to Remove the SSLVPN Plug-in From a NetScaler Client Computer
Summary This article describes how to remove the SSLVPN plug-in from a Citrix Netscaler client computer. Procedure To uninstall the plug-in, perform the following procedure. 1. Launch Interne...
CTX114792
1/7/08 1/8/08 634 Unrated
Only 10 Concurrent Users Can Log on to an Access Gateway 8.0 Enterprise Edition Appliance
Summary Only 10 concurrent users can log on to a Citrix Access Gateway 8.0 Enterprise Edition appliance. Cause If you upload a universal Access Gateway license that can be used for all versio...
CTX115266
1/3/08 1/3/08 792 55555
How to Troubleshoot Access Gateway Enterprise Edition Issues
How To Troubleshoot Access Gateway Enterprise Edition Issues
CTX113463
7/18/07 12/20/07 7,710 22
Workspace Control Using the Access Gateway 8.x Enterprise Edition ICA Access to Web Interface Fails to Reconnect
Symptoms Workspace control using the Citrix Access Gateway Enterprise Edition 8.x, ICA access to the Web Interface fails to reconnect and the following message appears in the Web Interface message...
CTX115554
11/30/07 12/3/07 1,159 Unrated
How to Configure External Authentication Using TACACS+
How to configure the Citrix Netscaler for external authentication and authorization using Cisco ACS 3.3
CTX113820
8/3/07 11/1/07 4,080 4444
The NetScaler Starts Up Slowly After Upgrading to Release 8.0
Symptoms After upgrading to NetScaler release 8.0, it takes more than 20 minutes for the NetScaler to start up. Cause In some cases, users append entries to the resolv.conf file for local name res...
CTX113834
8/16/07 8/16/07 1,486 Unrated
Configuring Group Extraction with Microsoft IAS and Citrix NetScaler
Summary This document describes configuring RADIUS group extraction using Microsoft Internet Authentication Service (IAS) for command-line interface (CLI) and graphical user interface (GUI) access...
CTX112373
2/15/07 6/18/07 6,043 Unrated
How to Clear or Terminate User Sessions in Access Gateway Enterprise Edition
Summary This document describes how to terminate user or group sessions on the Access Gateway Enterprise Edition box. Procedure From the graphical user interface (GUI): 1. Click SSLVPN . 2. On t...
CTX113489
6/4/07 6/4/07 3,251 Unrated
How to Configure Web Interface Failover with Access Gateway Enterprise Edition 8.0
Summary This article explains how to configure Web Interface failover when using Access Gateway 8.0, Enterprise Edition. Procedure Even when the appliance is not licensed as a load balancer, it is...
CTX113259
5/29/07 5/31/07 4,300 4444
Users Cannot Delete Emails Through Outlook Web Access if the Program is Accessed Through Access Gateway Advanced Edition 4.5
Symptoms Users cannot delete emails through Outlook Web Access if the program is accessed through Access Gateway Advanced Edition 4.5. Users receive one of the following error messages: “Some Ico...
CTX112881
5/3/07 5/4/07 4,312 1
Access Gateway Enterprise Connection Bandwidth Usage
Summary This document provides details about the amount of bandwidth consumed during various Secure Access Client connection scenarios with Access Gateway Enterprise Edition. Q: How much bandwidth...
CTX113248
4/30/07 4/30/07 6,178 Unrated
Configuring Client Settings on Access Gateway Enterprise Edition with Supported Software
Summary This document provides information on configuring client settings on the Access Gateway Enterprise Edition with the following software: • Antivirus • Personal firewall • Antispam • Int...
CTX112599
2/28/07 2/28/07 4,110 1
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