System Requirements for Merchandising Server

Updated: 2011-10-10

Before you install the Merchandising Server 2.2 virtual image, verify that the following requirements are met.

Server Requirements

  • Active Directory 2003 Service Pack 2 and above. Your corporate directory must be accessible through Active Directory.
One of the following server tools:
  • Citrix XenServerTM 5.x with 8 GB of available disk space and 1 GB available RAM. You can download XenServer free of charge from http://www.citrix.com.
  • VMware (VMware vSphere 4.0, VMware Server 2.x, or ESX 3.5 and later).

Supported Browsers

One of the following browser versions is required to use the Citrix Merchandising Server Administrator Console:

  • Internet Explorer 7, 8, or 9
  • Firefox 4.x or 5.0

Merchandising Server supports the following browsers for Citrix Receiver Updater download pages:

  • Internet Explorer 7, 8, or 9
  • Firefox 4.x or 5.0
  • Safari

Capacity

The Merchandising Server capacity depends on the amount of RAM and number of CPUs configured for the virtual appliance. The frequency of plug-in updates is the primary driver of Merchandising Server performance and bandwidth requirements. The table below shows three sample configurations, based on differing user traffic loads, numbers of concurrent user requests, numbers of plug-in installations in the busy hour, and recommended maximum numbers of Receivers. Contact Citrix if you require a higher capacity.
Note: You can configure Merchandising Server with less than 4 GB of RAM when importing it into XenCenter, but Citrix discourages using less than 4 GB except in small deployments or testing environments.
Merchandising Server Configuration Maximum Simultaneous Concurrent User Requests* Maximum Number of Plug-ins Delivered Per Hour Recommended Maximum Number of Receiver Users Maximum Busy Hour Bandwidth Consumption (Mbps)
4 GB/2 CPU (XenServer); 4.2 GB/4 CPU (VMware) 600 30000 15000 125
2 GB/1 CPU 100 20000 10000 83
1 GB/1 CPU 8 6500 500 27

*Based on a test where each request involved downloading four plug-ins.

Supported Citrix Plug-ins

The following table lists the plug-ins that are compatible with Merchandising Server, as well as the operating systems supported by those plug-ins:

Plug-in (Minimum Version) Compatible Operating Systems Minimum Receiver Updater Version
Windows
Acceleration plug-in 5.5.4.26 Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit) 2.0
Acceleration plug-in 5.5.2.24 Windows XP Professional (32-bit), Windows Vista (32-bit) 1.2
Citrix Receiver (Updater) for Windows 2.0.38007 Windows XP Professional SP3 (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows Server 2003 SP2 (32- and 64-bit), and Windows Server 2008 (32- and 64-bit) 2.0
Citrix Receiver for Windows 3.0 Windows 7 (32- and 64-bit, including Embedded Edition), Windows XP Professional (32- and 64-bit) , Windows XP Embedded, Windows Vista (32- and 64-bit), Windows Server 2003 and 2008 (32- and 64-bit, not supported with XenDesktop connections) 2.0
Citrix Self-service plug-in 2.0.0.27090 Windows XP Professional (32-and 64-bit), Windows 7 (32- and 64-bit) 2.0
Dazzle plug-in 1.1.2.18299 Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit) 1.2
EasyCall 3.0.1.985 Windows XP Professional (32- and 64-bit), Windows Server 2003 (32- and 64-bit), Windows Server 2008 (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit) 1.1
EasyCall 2.2.1.872 Windows XP Professional (32- and 64-bit), Windows Server 2003 (32- and 64-bit), Windows Server 2008 (32- and 64-bit), Windows Vista (32- and 64-bit) 1.1
Offline plug-in 5.1 Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows Server 2003 and 2008 (32- and 64-bit), Windows 7 (32- and 64-bit) 1.2
Online plug-in 11.1 or Citrix Receiver 13.0 Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows Server 2003 and 2008 (32- and 64-bit) 1.1
Profile management plug-in 2.0.0 * Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows Server 2003 and 2008 (32- and 64-bit) 1.1
Secure access plug-in 4.6.2.0600 (Standard and Advanced) Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit) 2.0
Secure access plug-in 9.1 (Enterprise) Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit) 2.0
Single sign-on plug-in 5.0 Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows Server 2003 and 2008 (32- and 64-bit) 3.0
Service monitoring plug-in 3.0 Windows XP Professional (32- and 64-bit), Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit) 1.1
Mac
Citrix Receiver for Mac 2.0.169145 Mac OSX 10.5, 10.6 (32- and 64-bit) 2.0
Citrix Receiver for Mac 11.4 Mac OSX 10.6, 10.7 **(32- and 64-bit) 2.2
Communications plug-in for Mac 3.0.1.1077 Mac OSX 10.5, 10.6 (32- and 64-bit) 1.1
Online plug-in 11.2.0.169077 Mac OSX 10.5, 10.6 (32- and 64-bit) 1.2
Secure access plug-in 1.2.0.58 Mac OSX 10.5, 10.6 (32- and 64-bit) 1.2

*The Profile management plug-in must be downloaded from http://mycitrix.com.

** If you have Mac OS X 10.7 users, you must add the string MacOS10.7 to the platform list in the plug-in metadata file. For details about the metadata files, see Modifying Plug-in Metadata.

Documentation for the Citrix components supported by Merchandising Server is available at http://support.citrix.com/proddocs/index.jsp and through the Plug-ins > Get New page in the Merchandising Server Administrator Console.

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