|Article||Topic||:||Connectivity, Third Party|
Install the latest Citrix Receiver version which can be downloaded from: Download Citrix Clients
Add the site to the Trusted sites list if using Internet Explorer browser:
Click Tools menu > Internet Options > Security tab > Sites and add your organization .com, .net, .org, or .gov Web site address name to the Trusted Sites list to allow the use of the ActiveX ICA client object for the launched connection to be automatically accepted.
Remove or disable any third-party browser based Adware software that could be interfering with the successful launch of the ICA file.
Click Tools > Internet Options > Advanced tab and clear the option “Do not save encrypted data to disk.”. This option should be cleared because the dynamic files are stored in the Temporary Internet folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.
CTX136578 - Google Chrome does not Open Launch.ica Files