XenDesktop 7.1 VDA Installation Errors on Windows 8.x Evaluation Version

  • CTX139660
  • Created onMar 26, 2014
  • Updated onMay 23, 2014
Article Topic Installation/Upgrade

Symptoms or Error

When installing XenDesktop 7.1, you might encounter the following issue:

The Virtual Delivery Agent (VDA) for workstation operating systems cannot be installed on evaluation versions of Windows 8.x.

The Installation Options screen displays the following message:

“Cannot be installed on this operating system.”

User-added image


Note: Do not use the attached zip file in production environments or for fully licensed versions of Windows operating systems.

This patch modifies the XenDesktop 7.1 installer so that the installer recognizes Windows 8.x evaluation versions as supported operating systems. Apply this patch to a copy of the XenDesktop 7.1 installation media before installing the 7.1 VDA on a Windows 8.x evaluation version:

  1. Copy the contents of your XenDesktop media to a folder on a local hard disk.

  2. Download and extract the contents of the zip file into the folder created in Step 1. This will overwrite the files in the x86/XenDesktop Setup and x64/XenDesktop Setup folders.

  3. To start the installation, double-click XenDesktopInstall.exe, which is located in the x86/XenDesktop Setup and x64/XenDesktop Setup folders.

Problem Cause

The XenDesktop installation program is incorrectly identifying Windows 8 evaluation versions as unsupported operating systems.

MD5 checksum

9AC1DF44292E0EE2D8FA614152EE7320 XenDesktop

Additional Resources


The above mentioned sample code is provided to you as is with no representations, warranties or conditions of any kind. You may use, modify and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the sample code may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the sample code fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the sample code. In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SAMPLE CODE, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Although the copyright in the code belongs to Citrix, any distribution of the code should include only your own standard copyright attribution, and not that of Citrix. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the code.

Applicable Products

Automatic translation

Important: This article was translated by an automatic translation system (also referred to as Machine Translation, or MT) and has not been translated or reviewed by people. Citrix offers a machine translated version of this article to allow for greater access to the support content. However, automatic translation is not always perfect and may contain errors of vocabulary, syntax or grammar. Citrix is not responsible for inconsistencies, errors or damage incurred as a result of the use of MT articles from our customers.Thank you.
Click here to see the English version of this article.
Was this helpful?
Thank you for your feedback

Share your comments or find out more about this topic

Citrix Forums