How to Manually Extract, Install, and Remove Individual .msi Files from ReceiverEnterprise.exe

  • CTX132447
  • Created onMar 26, 2014
  • Updated onSep 01, 2014
Article Topic Connectivity, Installation/Upgrade


This article describes how to manually extract, install, and remove individual .msi files from CitrixReceiver.exe OR ReceiverEnterprise.exe


Citrix does not recommend extracting the Receiver (Enterprise) .msi files instead of running the installer packages. However, there might be times when you have to extract the .msi files from CitrixReceiverEnterprise.exe manually, rather than running the installer package (for example, company policy prohibits using the .exe file). If you use the extracted .msi files for your installation, using the .exe installer package to upgrade or uninstall and reinstall might not work properly.

For Citrix-recommended Receiver (Enterprise) installation methods, refer to eDocs.

  1. To extract the .msi files, run the following at command prompt:
    For 4.x use: CitrixReceiver.exe /extract[Destination_name]
    For 3.x use: CitrixReceiverEnterprise.exe /extract [Destination_name]
    where Destination _name is a complete pathname to the directory into which the .msi files are extracted. The directory must exist already and /extract adds a subfolder called extract to that directory.
    For example, you create a C:\test directory and when you run /extract, the extracted .msi files are put in C:\test\extract.

  2. To install the .msi files, double-click each file.

Note: If User Access Control (UAC) is enabled, Citrix advises that you install the .msi files in elevated mode. The .msi files are supported per-machine and require administrator privileges to deploy them.

Install the Components:

When installing the Receiver (Enterprise) components, run the .msi files in the following order:

  1. RIInstaller.msi

  2. CitrixReceiverUpdater-user.msi

  3. ICAWebWrapper.msi

  4. GenericUSB.msi

  5. DesktopViewer.msi

  6. CitrixHDXMediaStreamForFlash-ClientInstall.msi

  7. Vd3dClient.msi

  8. AuthManager.msi

  9. SSONWrapper.msi

  10. SelfServicePlugin.msi

Remove the Components:

When removing the components, remove them in the following order:

  1. SelfServicePlugin.msi

  2. SSONWrapper.msi

  3. AuthManager.msi

  4. Vd3dClient.msi

  5. CitrixHDXMediaStreamForFlash-ClientInstall.msi

  6. DesktopViewer.msi

  7. GenericUSB.msi

  8. ICAWebWrapper.msi

  9. CitrixReceiverUpdater-user.msi

  10. RIInstaller.msi

Each .msi file has an Add/Remove (Control Panel on Windows XP or Windows Server 2003) or Programs and Features (Control Panel on Windows Vista, Windows 7, and Windows Server 2008) entry in the following format:

Name of package Name displayed in Add/Remove or Programs and Features
RIInstaller.msi Citrix Receiver Inside
ICAWebWrapper.msi Online Plug-in
PNAWrapper.msi Citrix Receiver (PNA)
SSONWrapper.msi Citrix Receiver (SSON)
CitrixHDXMediaStreamForFlash-ClientInstall.msi Citrix Receiver (HDX Flash Redirection)
DesktopViewer.msi Citrix Receiver (DV)
GenericUSB.msi Citrix Receiver (USB)
Vd3d.msi Citrix Receiver (Aero)
AuthManager.msi Citrix Authentication Manager
CitrixReceiverUpdater-User.msi Citrix Receiver Updater
SelfServicePlugin.msi Citrix Single Sign-On Plug-in

Additional Resources

Note: A tool has been developed that automatically removes previous installations of the Citrix Receiver 
Receiver Clean-Up Utility 

Applicable Products

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Tradução automática

Importante: este artigo foi traduzido por um sistema de tradução automática (também conhecido por Machine Translation ou MT) e não foi traduzido nem revisado por pessoas. A Citrix oferece uma versão traduzida por máquina deste artigo para permitir maior acesso ao conteúdo de suporte. No entanto, a tradução automática não é sempre perfeita, podendo conter erros de vocabulário, sintaxe ou gramática. A Citrix não se responsabiliza por inconsistências, erros ou danos incorridos como resultado do uso de artigos de MT de nossos clientes.

Traducción automática

Importante: Este artículo ha sido traducido por un sistema de Traducción automática (también llamada MT o Machine Translation) sin intervención de un traductor humano. Citrix ofrece la traducción automática de este artículo para ampliar el acceso a la información de asistencia técnica. No obstante, la traducción automática no es perfecta y puede contener errores de vocabulario, sintaxis y gramática. Citrix no se hace responsable de cualquier imprecisión, error o daño ocasionados por el uso que hagan nuestros clientes de los artículos traducidos automáticamente.
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