Error 2320: "No value could be found for LegacyLocaluserNameAndPassword" when opening ICA connection

  • CTX131788
  • Created onMar 26, 2014
  • Updated onMay 22, 2014
Article Topic Other

Symptoms or Error

The following message is displayed when opening an ICA connection:

Error 2320: Citrix Receiver configuration manager: No value could be found for (LegacyLocaluserNameAndPassword) that satisfies all lockdown requirements. The lockdown requirements in force might be conflicting.


Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

Complete the following steps to fix the issue:

  1. On the client machine, browse to the following location:
    HKLM\SOFTWARE\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Local Credentials
  2. Complete one of the following to resolve the issue:
    1. Upgrade to Receiver 3.0 to use the LegacyLocaluserNameAndPassword registry setting.
    2. If you choose to use an ICA client prior to Receiver 3.0, remove the parameter setting from the registry of the affected computer.

Problem Cause

ICA clients prior to Receiver version 3.0 are unable to interpret the registry value LegacyLocaluserNameAndPassword or the value LegacyLocaluserNameAndPassword was incorrectly configured.

Applicable Products

Automatic translation

Important: This article was translated by an automatic translation system (also referred to as Machine Translation, or MT) and has not been translated or reviewed by people. Citrix offers a machine translated version of this article to allow for greater access to the support content. However, automatic translation is not always perfect and may contain errors of vocabulary, syntax or grammar. Citrix is not responsible for inconsistencies, errors or damage incurred as a result of the use of MT articles from our customers.Thank you.
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