Users connecting to Web Interface 5.3 receive the following error message.
The Web site is experiencing technical difficulties. We apologize for any inconvenience.
The internal error may only be temporary. Try reconnecting and, if the problem persists, contact your system administrator."
This article describes how to determine the cause of the issue and get a more detailed picture of the problem.
For prior Web Interface version, refer to CTX103673 - [Document Not Found]