Hotfix package name: XA600W2K8R2X64001.MSP
For: Citrix XenApp 6 for Windows Server 2008 R2
Replaces: None
Date: August, 2010
Language supported: English (US)
Readme version: 1.03

Readme Revision History

Important Note(s) about This Release

• Caution! Installing this hotfix can inadvertently remove the Citrix Licensing component, if present, from the system. To prevent this issue, make sure to install Hotfix XA600W2K8R2X64002, available as Knowledge Center article CTX126123, before installing this and any subsequent hotfixes on systems running Citrix XenApp 6 for Windows Server 2008 R2. [#245185]
• Caution! This hotfix may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Where to Find Documentation

This document describes the issue(s) resolved by this release and includes installation instructions. For additional product information, see Citrix eDocs, the Citrix Product Documentation Library.

New Fixes in This Release

1. Terminal Services RemoteApps fail to launch from XenApp servers.

   [From XA600W2K8R2X64001][#231386]

2. When connecting to a server running Windows Server 2008 R2 with Service Pack 1, Terminal Services can exit unexpectedly. This causes users to experience a black screen during logon and the logon process fails to complete.

   [From XA600W2K8R2X64001][#232329]

3. Attempts to log on to a server with a user name that exceeds 19 characters in length fail and can cause the Winlogon.exe process on the server to exit unexpectedly. This fix adds support for user names up to 255 characters long.

   [From XA600W2K8R2X64001][#233858]

Fixes from Replaced Hotfixes

No hotfixes were replaced by this release.

Installing and Uninstalling This Release

Notes:

• This hotfix is packaged with Microsoft Windows Installer 3.0 as a .msp file. For more information about deploying .msp files, see Microsoft article 884016 or visit the Microsoft Web site and search on keyword msiexec.
• This installer program complies with Microsoft User Account Control (UAC). If UAC is enabled, you must run the installer program in elevated mode; that is, with administrative privileges enabled. For more information about UAC, see Microsoft TechNet or visit the Microsoft Web site and search on keyword UAC.
• To install this hotfix successfully, servers must not have registry modification restrictions in place.
• This hotfix might or might not prompt you to restart the server when the installation or uninstallation is complete. If you are using the Access Management Console, you must restart the server after installing or uninstalling this hotfix to ensure that the hotfix is added to or removed from the console's hotfix inventory list.
• If the need arises to restore the original settings and functionality provided by this hotfix, you must uninstall the hotfix before reinstalling it according to the installation instructions below.

To install this hotfix:

1. Copy the hotfix package to an empty folder on the hard drive of the server you want to update.
2. Close all applications.
3. Run the executable.
4. Restart the server.
5. If you are using the Delivery Services Console, restart the server to ensure the hotfix is added to the console's hotfix inventory list.

To uninstall this hotfix:

1. From the Start menu, select Control Panel > Programs and Features.
2. Highlight the hotfix you want to uninstall and click Uninstall.
3. Follow the directions on-screen.
4. If you are using the Delivery Services Console, restart the server to ensure the hotfix is removed from the console's hotfix inventory list.

Files Updated (All Dates/Times UTC)

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