Citrix

Archive: Online Plug-in 11.2 Unattended Installation Fails

  • CTX123761
  • Created On  Feb 25, 2010
  • Updated On  Oct 17, 2013
  • 9 found this helpful
  • Article
  • Topic : Installation/Upgrade
This article is no longer maintained, its content refers to a discontinued product and may be out of date. Refer to the Discontinued Product Lifecycle or Active Citrix Product pages for more information on support schedules.

Symptoms

Citrix Online Plug-in 11.2 fails unattended installation if launched from a service account.

The unattended installation of the Citrix Online Plug-in 11.2 only works if initiated from the desktop by an administrator (or a user with appropriate rights). The following example is one method of initiating the unattended installation from the desktop:

"C:\CitrixOnlinePluginFull.exe" /silent ADDLOCAL="ICA_Client,PN_Agent,SSON,Flash,USB,DesktopViewer" SERVER_LOCATION="https://xxxx/config.xml" ENABLE_SSON="Yes" INSTALLDIR="C:\Program Files\Citrix\ICA Client" /noreboot

The failure of the unattended installation occurs if the Online Plug-in installer is initiated from a service such as a scheduled task where the user is a service account rather than a logged in desktop.

Cause

A problem in the ICAWebWrapper.msi, which is part of the CitrixOnlinePluginFull.exe, prevents the installation from finishing, to overcome the service account install scenario.

Workaround

The following process is a workaround for this installation issue:

  1. Install the Microsoft Visual C++ 2005 Redistributable Package SP1 located at:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
  2. Install CitrixOnlinePluginFull.exe using the transform provided in the zip file attached to this article. Use the same command-line options you would normally use when performing an unattended installation, but include the TRANSFORMS variable to point to the full path to the transform. The following is an example of this command:
    "C:\CitrixOnlinePluginFull.exe" /silent SERVER_LOCATION="https://xxxx/config.xml" TRANSFORMS=C:\transform_notstrict.mst /noreboot
  3. Run what would have been the custom action post-install in the batch file. This allows the registration of wfcrun32.exe outside of the install context and it correctly attaches to the necessary VC Redistributable files. The command is:
    "C:\Program Files\Citrix\ICA Client\wfcrun32.exe" /regserver

    Note
    : On 64-bit systems “Program Files“ is located at - “Program Files (x86)”.

Disclaimer

These software applications are provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the code.


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