You receive the following error message:
“Your current browser security settings may prevent you from accessing your published resources”
Web Interface displays this message when a user is accessing the site over a secure (HTTPS) connection and Internet Explorer has put it in the Internet Zone.
The reason for displaying the message is an Internet Explorer setting called Do not save encrypted pages to disk. Some companies enable this setting on their users' browsers for security reasons. Unfortunately, if this setting is turned on, then the standard Web Interface mechanism for launching applications (downloading an ICA file to the user) does not work.
You can eliminate this message by either changing Internet Explorer settings or by modifying Web Interface.
Workaround 1 – Change Internet Explorer Settings and leaving the setting enabled
Change Internet Explorer Settings
Workaround 2 – Change Internet Explorer Settings by disabling the setting
Note: Make sure all Temporary Internet Files and Cookies are deleted, and the browser is re-launched before testing changes.
Note: These settings can also be pushed by a client GPO.
Workaround 3 – Modify the MessageUtils.java file
For Web Interface 4.6
For Web Interface 5.x
Each method should stop Web Interface from displaying the message.
If the Windows Internet Explorer setting "Do not save encrypted pages to disk" is enabled on a workstation or a pass-through server, sessions fail to launch from the Web Interface. Instead, Internet Explorer prompts the user to save the file locally and, based on the operating system, the following error message might appear: "Cannot copy file: cannot read from the source file or disk." No error message appears on Windows 7 and on Windows Server 2008 and the file is not saved. [#236181]
CTX395275 – Error: ICA file not found