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Error number 2314: The ICA Client received a corrupt ICA File. ICA File section Application contains duplicate keys named (BrowserProtocol).

Document ID: CTX117455   /   Created On: Jun 23, 2008   /   Updated On: Oct 10, 2008
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Symptoms

When launching an application through a Web Interface you receive the following error message:

“Error number 2314: The ICA Client received a corrupt ICA File. ICA File section Application contains duplicate keys named (BrowserProtocol).”

Cause

The client is using a Cisco ASA 5520 VPN connection, and when attempting to launch an application through Web Interface 4.6 web site, the Cisco ASA 5520 VPN adds a BrowserProtocol=HTTPonTCP entry into the ICA file. The launch.ica is created with a duplicate entry of BrowserProtocol=HTTPonTCP. Version 10.0 of the ICA client connections are not successful if the client detects duplicate entries in the ICA file.

Workaround

Comment out or remove the BrowserProtocol=HTTPonTCP entry from the default.ica file on the Web Interface 4.6 server.

Resolution

This is a known issue in the Cisco ASA 5500 Series Appliance. Refer to:

www.cisco.com/en/US/docs/security/asa/asa72/release/notes/asarn723.pdf

Engage Cisco for resolution.

Update

Cisco has released a patch to address this issue. Refer to:

www.cisco.com/en/US/docs/security/asa/asa80/release/notes/arn803n.html

More Information

CTX112311 – Error: The ICA Client received a corrupt ICA File. ICA File section WFClient contains duplicate keys named (Entry Name)

CTX826951 – Error 2314 and HTTPBrowserAddress Entries May be Ignored in ICA Files


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