Citrix is pleased to announce the release of EdgeSight 4.5 Service Pack 4 (SP4).
The EdgeSight SP4 software version 4.5.3295 is now generally available. Citrix recommends that all customers carefully review the readme contained in the SP4 download and start planning to upgrade. The attachment on this page contains the 4.5 Agent and Server software. This service pack updates both the EdgeSight for Presentation Server and EdgeSight for Endpoints products.
The following problem fixes and enhancements are included in this release:
Agent Fixes and Enhancements
• Addressed a problem where, when attempting to run the PhotoshopElementsEditor.exe from Adobe Photoshop Elements 5.0, the following message appears: "Attempt to access invalid address."
• Addressed a problem that prevented processes from running when Imprivata was installed.
• Addressed an issue that caused Sentillion Context Management to crash.
• Addressed a problem where the user associated with an Event Log alert was not always displayed on the real-time alert pages and reports.
• Added support logging for diagnosing problems with the Terminal Services service.
• Corrected a problem where network Round-trip Time (RTT) and Delay were not captured correctly in some applications.
• Addressed an incompatibility with SoftGrid Virtual Application Server when launching the default application.
Server Fixes and Enhancements
• Addressed a run-time error in the Alert real-time report when displayed using Excel 2007.
• Addressed timeout errors in the User Group pages and reports.
• Addressed a problem where the user associated with an Event Log alert was not always displayed on the real-time alert pages and reports.
• Addressed a problem that occurred while grooming session data.
• Addressed a timeout error in the Presentation Server Session Wizard.
• Addressed a problem where the License State Hash could become corrupted immediately after an installation.
• Addressed a column labeling issue concerning units of measure in the Network Bandwidth reports (Devices > Network > ICA).
The following issue was discovered:
• Issue: There is an incompatibility with McAfee Host Intrusion Protection 7.0 and the EdgeSight Agent.
Workaround: Do not install the agent on devices where this McAfee firewall is running.
Citrix recommends that customers review CTX113680 – Citrix EdgeSight for Presentation Server 4.5 Readme or CTX116686 – EdgeSight for Endpoints 4.5 SP4 Readme for a more detailed overview of these changes before downloading and installing the product update.
EdgeSight 4.5 Service Pack 4 is available to all customers with active Software Assurance through the My Citrix Software Download page.
