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Communication Gateway QSIG Troubleshooting

Document ID: CTX115185   /   Created On: Nov 29, 2007   /   Updated On: Nov 29, 2007
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Symptoms

With Citrix Communication Gateway 1.0, you are unable to connect to the QSIG trunk, what tools are there to troubleshoot the QSIG trunk configuration and setup?

Resolution

The Communication Gateway Administrative User Interface Dashboard shows the status of each QSIG span and is capable of displaying Red or Yellow alarms. However, for detailed debugging of Communication Gateway 1.0, the Administrative User Interface allows capturing only SIP traffic.

Status

QSIG traffic capture capability is available only in Communication Gateway 1.2.


This document applies to:

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Knowledge Center
XenApp
XenApp Plugins (Clients)
XenServer
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NetScaler Application Delivery
Access Gateway
EdgeSight
Provisioning Server
WANScaler
Password Manager
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