Summary
This article provides some of the most used Citrix Common Diagnostic Facility (CDF) templates for troubleshooting. To learn how to obtain a Common Diagnostic Facility trace, refer to CTX104578 – Using Citrix Diagnostic Facility and the Access Suite Console for Tracing.
Procedure
Use the following procedure to download XML templates for use with the Common Diagnostic Facility:
1. Save the XML file(s) locally from the below list according to your problem type:
Template for Application Enumeration
Template for Delay in Application Enumeration
Template for Delay in Application Enumeration in Program Neighborhood
Template for Application Instance Limits
Generic Template for CDM.sys (Citrix Client Drive Mapping driver)
Template for Client Drive Mapping
Generic Template for Drive Mapping
Template for Connection/Disconnection
Template for Failing to Connect
Template for Delay to Start IMA service
Template for Network Printer Enumeration
Generic Template for Printer issues
Template for Resource Manager Reports Failure
Template for Low Memory on the Server or for the message “Server is not available”
Template for Slow Application Logon
Template for Slow Application Logoff
Template for Access Management Console
Template for Application Streaming
Template for Application Isolation Environment
Template for Clipboard Mapping
Template for TWAIN Redirection
Template for Citrix Policy Issues
Template for Multi Monitor Issues
Template for Installation Manager
2. Apply the steps in CTX104578 – Using Citrix Diagnostic Facility and the Access Suite Console for Tracing until step 4.
3. At step 4 in CTX104578, click Add from file in the dialog and select the XML template that you saved in step 1 of this article.
4. Start the CDF trace just before reproducing the problem.
5. Reproduce the problem.
6. Stop the CDF trace just after reproducing the problem.
More Information
CTX104578 - Using Citrix Diagnostic Facility and the Access Suite Console for Tracing
