Symptoms
On all of the reports in the EdgeSight Server Console, there is a red X where all of the controls should be.
Refer to the following screen shot:
Cause
This issue generally occurs when a trailing slash (/) is appended to the Report Server URL field in the Report Server Settings page.
Refer to the following screen shot:
Resolution
1. Remove the trailing character from the Report Server URL field. Refer to the following screen shot:
2. Click the OK – Update Report Server Settings button.
3. Once the upload completes, close the browser running the EdgeSight Server Console.
4. Open a command prompt, issue the IISRESET command, and open a new EdgeSight console when it finishes. The report controls should now populate normally.
Status
This issue will be fixed in a future version of EdgeSight.
