EdgeSight for Presentation Server 4.5

Readme

Readme Version: 1.0

Important: Before you install this product, make sure you consult the Pre-Installation Update Bulletin.

Notes:

• For the latest critical updates for Citrix products, see http://support.citrix.com/criticalupdates.
• For information about system requirements and installation procedures, see the Citrix EdgeSight Installation Guide.

Contents

• Finding Documentation
• Getting Support
• What's New in this Release
• Known Issues in this Release

Finding Documentation

To view, search, and print the PDF documentation, you need Adobe Reader (supported versions: Acrobat Reader 5.0.5 with Search through Adobe Reader 7.0). You can download Adobe Reader for free from the Adobe Systems Web site. Documentation is available on the Citrix Knowledge Center Web site (select Product Documentation). Updates to Citrix technical manuals are posted on the Web site.

To provide feedback on the documentation, go to www.citrix.com and click Support > Knowledge Center > Product Documentation. To access the feedback form, click the Submit Documentation Feedback link.

Getting Support

Citrix provides technical support primarily through Citrix Solutions Advisor. Contact your supplier for first-line support or use Citrix Online Technical Support to find the nearest Citrix Solutions Advisor.

Citrix offers online technical support services on the Citrix Support Web site. The Support page includes links to downloads, the Citrix Knowledge Center, Citrix Consulting Services, and other useful support pages.

What's New in this Release

This release of the product includes the following new features:

• Health and Availability Monitoring – real-time system and user experience monitoring via intuitive, graphical dashboard
• Expanded Presentation Server Metrics – more precise and granular information on login process and application responsiveness via unique performance metrics
• User-centric Reporting – ability to analyze, report and diagnose issues oriented on Presentation Server users
• Report Improvements – additional reporting functionality to enable easy analysis of system, application and network performance
• Scalability Improvements – significant reduction in Presentation Server footprint and data upload limitations
• Platform Expansion – support for Vista on the endpoint and 64-bit environments for Presentation Server farms
• Integrated Licensing – EdgeSight licensing leverages centralized License Server and EdgeSight for Presentation Server includes CCU-based licensing process
  
• Tailored Default Configurations – New default agent and worker configurations are provided which are tailored for Presentation Server and endpoint systems

Known Issues in this Release

The following is a list of known issues in this release. Read it carefully before installing the product.

• Installation Issues

Installation Issues

Important: Before you install this product, make sure you consult the Citrix EdgeSight Installation Guide.

Upgrade from EdgeSight for Presentation Server 4.5 Beta or Technology Preview Release Not Supported

Upgrading from a Beta release or the Technology Preview release of the product is not supported. The MSI actively prohibits attempts to upgrade from these releases. This applies to both the server and agents.

Workaround: Uninstall EdgeSight for Presentation Server 4.5 Beta or Technology Preview release software before installing EdgeSight for Presentation Server 4.5.

[Back to known issues contents]

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