Citrix

Error: Windows cannot find '(null)' ... when Launching Internet Explorer 7 in Explorer Mode

  • CTX112195
  • Created On  Feb 23, 2007
  • Updated On  Apr 26, 2012
  • 7 found this helpful
  • Article
  • Topic : Connectivity

Symptoms

After launching the Internet Explorer application, users receive the following error message inside a dialog box:

“Windows cannot find ‘(null)’. Make sure you typed the name correctly, and then try again. To search for a file, click the start button, and then click Search.”

Cause

This error occurs if you publish Internet Explorer in Explorer mode with the –e switch in the path.

For example:
C:\Program Files\Internet Explorer\iexplore.exe –e \\computername\foldershare

This issue occurs because of a design change in Internet Explorer 7 and later. Refer to http://support.microsoft.com/kb/928675 for more information.

Workaround

Publish the share as content in the Citrix console using the Universal Naming Convention (UNC) address \\computername\foldershare with permission to view or execute is required.

-Or-

Publish Firefox.exe with a share path. For example:
C:\Program Files\Mozilla Firefox\Firefox.exe \\comptername\foldershare

Status

This issue is currently reproducible with Microsoft Remote Desktop Connection using the Start the following on connection setting under the Programs tab.

The application can continue working after clicking OK on the dialog box. The message does not render the program unusable.

This error message does not occur with Internet Explorer 6 because of the integration between the Explorer.exe shell and Internet Explorer.

Microsoft does not recommend running Explorer.exe as a published application because the published Explorer.exe application runs as a separate process that has restricted access to the desktop.

More Information

CTX922603 – How to Publish Explorer.exe with Specific Drives, Folders, or URLs

CTX108571 – [Document Not Found]


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