Introduction
Citrix Secure Gateway is a Citrix Access Suite infrastructure component you can use to secure access to Citrix Presentation Server farms. The Secure Gateway component transparently encrypts and authenticates all user connections to protect against data tampering and theft, ease firewall traversal, and provide a secure Internet gateway between Citrix Access Suite components and client devices. All data traversing the Internet between a remote workstation and the Secure Gateway is encrypted using the Secure Sockets Layer (SSL) or Transport Layer Security (TLS) security protocol.
To learn more about Citrix Access Suite, visit the Citrix Web site. Additional information on Citrix Secure Gateway is available from the Citrix Knowledge Center.
Pricing and Availability
The Citrix Secure Gateway component is available to Citrix Presentation Server and Citrix Access Suite customers at no charge. It is available for download from the MyCitrix Web site. Secure Gateway is also included as part of the Citrix Presentation Server and Citrix Access Suite media kit.
Support Policy - Frequently Asked Questions
Q: | With the availability of the Citrix Access Gateway product, does Citrix plan to discontinue support for Secure Gateway component? |
A: | Citrix recognizes many existing and new customers continue to rely on Secure Gateway to secure their Citrix environments. Therefore, Citrix plans to continue to include and support Secure Gateway as an integral component. |
Q: | How often does Citrix release a version of Secure Gateway component? |
A: | Citrix includes a version of Secure Gateway with each release of Citrix Presentation Server and Citrix Access Suite. The frequency of release depends on the release of Citrix Presentation Server and the Citrix Access Suite. |
Q: | What is the product support policy for Secure Gateway? |
A: | As an integral component of Citrix Presentation Server and Citrix Access Suite, the Secure Gateway component follows the life-cycle support policy of the base products (Citrix Presentation Server or Citrix Access Suite). This means that Citrix will support the two most recent versions of Secure Gateway. Refer to the product support matrix: http://www.citrix.com > Support > Product Lifecycle Support > Product Matrix Table. |
Q: | How can I report Secure Gateway related issues and how will they be addressed? |
A: | Customers can contact Technical Support to report Secure Gateway-related issues. Secure Gateway-related patches and updates will be introduced on the latest version of Secure Gateway and customers will be asked to upgrade. |
Q: | What version(s) of Secure Gateway is currently supported? |
A: | See the support matrix table below for supported versions and upgrade paths. |
Citrix Secure Gateway Support Matrix
Secure Gateway Version and Platform | Support Status | Supported Citrix Products |
v1.0 for Windows | Not Supported – upgrade to Secure Gateway 3.0 | • MetaFrame XP 1.0 or later, MetaFrame for UNIX 1.1 |
v1.0 for Solaris SPARC | Not Supported | |
v1.1 for Windows | Not Supported - upgrade to Secure Gateway 3.0 | |
v1.1 for Solaris | Not Supported | |
v1.14 for Solaris | Scheduled for end of support on Dec 31, 2006 | |
v2.0 for Windows | Supported - upgrade to Secure Gateway 3.0 is highly recommended | • Presentation Server 3.0 and earlier • MetaFrame Secure Access Manager 2.0 |
v3.0 for Windows | Supported | • Presentation Server 4.0 and earlier • Advanced Access Control 4.0 |
