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Hotfix MPSE300R04W2K029 - For Metaframe Presentation Server 3.0 for Windows 2000 Server

Document ID: CTX109216   /   Created On: Apr 28, 2006   /   Updated On: Jan 17, 2007   /   Superseded By: CTX109368 
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Hotfix readme name: MPSE300R04W2K029.HTML
Hotfix package name: MPSE300R04W2K029.MSI
For: Presentation Server 3.0 with Hotfix Rollup Pack MPSE300W2KR04
Replaces: MPSE300R04W2K001, MPSE300R04W2K006, MPSE300R04W2K008, MPSE300R04W2K022, MPSE300R04W2K026
Date: April, 2006
Language supported: English (US)
Readme version: 1.0

Note: You can apply this hotfix only to computers running Windows 2000 Server with Presentation Server 3.0 and Hotfix Rollup Pack MPSE300W2KR04 installed.

Where to Find Documentation

This document describes the issue(s) solved by this hotfix and includes installation instructions. You can find more information about Presentation Server 3.0 in the Presentation Server Administrator's Guide. Documentation, including the Administrator's Guide, is in the Document Center located in the \documentation\docs directory on the Citrix Presentation Server CD. The Document Center provides a single point of access to the documentation and enables you to go directly to the section in the documentation that you need. You can access the Document Center from the product CD or install it on your servers.

If you prefer to access the guide without using the Document Center, navigate to the component PDF files using Windows Explorer. The guide is in an Adobe Portable Document (PDF) format file. To view, search, and print the documentation, you need Adobe Reader 5.0.5 or later with Search. You can download Adobe Reader for free from the Adobe Web site at http://www.adobe.com/.

All product documentation is also available from the Citrix Web site at http://www.citrix.com/support .

Issue(s) Resolved in this Hotfix

Caution! This hotfix may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved . Use Registry Editor at your own risk.

  1. On occasion, the Management Console displays empty user names ("\") for Presentation Server administrators. This occurs when the IMA Service cannot resolve security identifiers (SIDs) to their account names.

    [From MPSE300R04W2K001][#113249]

  2. In certain scenarios using delegated administrators with different sets of privileges, logging on and off from the Management Console causes a memory leak in the IMA Service.

    [From MPSE300R04W2K001][#127364]

  3. On occasion, the Management Console displays a question mark (?) in place of administrator names. This occurs when the IMA Service cannot resolve administrator names due to a variety of domain trust issues.

    [From MPSE300R04W2K001][#127866]

  4. The IMA Service becomes unresponsive at random and XML browsing fails intermittently during such times.

    [From MPSE300R04W2K006][#104828]

  5. Users cannot create folders on mapped client drives in an ICA session using the xcopy or mkdir commands from a command line.

    [From MPSE300R04W2K006][#114983]

  6. On occasion, while users are in the process of logging on, their sessions become unresponsive, displaying a blue screen background only. While existing sessions are not affected, no additional sessions can be launched until the server is restarted. This occurs when there is a transient connection failure during the logon process that results in a call time-out.

    [From MPSE300R04W2K006][#116869]

  7. On occasion, Terminal Services fails to start when the server is starting. The issue is caused by a licensing initialization related timing issue.

    [From MPSE300R04W2K006][#118033]

  8. Users cannot connect to servers and the following error message appears:

    "The system has reached its license logon limit."

    This occurs because licenses consumed at logon are not released at logoff time.

    [From MPSE300R04W2K006][#119351]

  9. Servers experience a fatal error, displaying a blue screen. This occurs during times of high activity resulting from printing to mapped ports and/or file copying to mapped client drives.

    [From MPSE300R04W2K006][#121051, 121109]

  10. The amount of Microsoft license information in the data store tends to grow very large. This occurs because each time a non-Windows client logs on to a computer running Presentation Server, the Microsoft license information obtained by Presentation Server is replicated to the data store. If Presentation Server obtains the same license information multiple times, the same information is replicated each time.

    [From MPSE300R04W2K006][#121063]

  11. Delegated administrators cannot log on to the Management Console using pass-through credentials.

    [From MPSE300R04W2K006][#121200]]

  12. After installing Service Pack 4, Shadowed sessions and Clients for Java may be disconnected when the KeepAlive time-out is reached. This occurs because the addition of the icm_ping request to implement KeepAlives fails because shadowed sessions and Clients for Java do not respond to the ping request.

    This is the server-side component of a fix that corrects the issue. To get the benefit of this fix, you must also upgrade to Version 8.4.1693 or later of the client.

    [From MPSE300R04W2K006][#124598]

  13. Servers experience a fatal error, displaying a blue screen with an error in CDM.sys. This occurs while tracing the MF_Driver_Cdm module and a CDF trace statement is trying to print a buffer that is not null-terminated.

    [From MPSE300R04W2K006][#125510]

  14. Client audio recorders may immediately stop recording when started without recording any sound. This occurs because I/O requests are being canceled when queued.

    [From MPSE300R04W2K006][#125803]

  15. After applying Hotfix Rollup Pack 1, printing to client COM or LPT ports may be slow.

    [From MPSE300R04W2K006][#125892]

  16. At times of heavy utilization, servers experience a fatal error, displaying a blue screen while clients are connecting. The issue is caused by a thread synchronization problem between TSCAL license requests and worker thread pings.

    [From MPSE300R04W2K006][#126412]

  17. On occasion, servers experience a fatal error, displaying a blue screen on CDM.sys. This occurs when an application is accessing drive A in a session using "A:" rather than "A:\" or if the application is the first process to access a client drive in a session.

    This fix corrects the issue by removing the legacy optimization routine.

    [From MPSE300R04W2K006][#126580]

  18. Servers may experience a fatal error, displaying a blue screen on CDM.sys during heavy utilization. The issue is found when the driver verifier is being used.

    [From MPSE300R04W2K006][#129601]

  19. Clients configured for Kerberos single sign-on may take a long time to enumerate published applications. This is the server-side component of a fix that resolves the issue by introducing support for Kerberos single sign-on for application enumeration. To resolve the issue in its entirety, you must also deploy Hotfix Client 9.151 or later of the Presentation Server Client.

    [From MPSE300R04W2K008][#128496]

  20. When an application set refresh request is done from a client using smart card authentication, the refresh request may be routed to a server where logons are disabled. As a result, the refresh request fails and the following message appears: "Remote logins are currently disabled." This occurs because the mechanism used to route the refresh request does not consider the state of the destination server before routing the request there.

    [From MPSE300R04W2K008][#115473]

  21. When an RDP session is started followed by an ICA session, you cannot print to an ICA session printer. This occurs because by default, the RDP session has the same winstation name as the ICA session and the Citrix Port Monitor DLL doing winstation enumeration will first find the RDP session when trying to open the redirector to reach the ICA session. The print job is then sent to the RDP session instead of going to the ICA session.

    Note: To enable this fix, you must restart the spooler service.

    [From MPSE300R04W2K022][#124131]

  22. On occasion, the MFCOM service exits unexpectedly at startup. The issue is caused by an insufficient memory allocation.

    [From MPSE300R04W2K022][#124597]

  23. Users cannot connect to servers and the following error message appears:

    "The system has reached its license logon limit." This occurs because licenses consumed at logon are not released at logoff time.

    [From MPSE300R04W2K022][#126249, 129600]

  24. On computers running a localized version of the Windows operating system, the ICA Logon Status dialog box does not close even after the user logon process completes.

    [From MPSE300R04W2K022][#127163]

  25. At times of heavy utilization, time-out messages may be generated in the System Event Log; processes such as Terminal Service, SvcHost, and IMA Service may exhibit memory and/or handle accumulation, and sessions may appear to be unresponsive.

    [From MPSE300R04W2K022][#129783]

  26. When being stopped, the MFCOM service may generate a Dr. Watson with an error dialog box stating:

    "Could Not Stop the Metaframe COM Server service on local computer, Error 1067: The process terminated unexpectedly."

    [From MPSE300R04W2K022][#131409]

  27. When attempting to connect to a server, the following error message may appear, indicating that the server is fully loaded when, in fact, it is not:

    "Cannot connect to the Citrix Server: The Citrix Server is not available, please try again later."

    The issue occurs when either the non-paged or paged memory pool is depleted. This feature enhancement allows you to configure wdica.sys to allocate memory from a specific memory pool by using the following registry key/value:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\icawd
    Name: MemoryAllocationMode
    Value: REG_DWORD
    Data:

    0x1 causes wdica.sys to allocate from the system's non paged pool
    0x2 causes wdica.sys to allocate from the system's paged pool

    For more information, see Citrix knowledgebase article CTX108553.

    [From MPSE300R04W2K026][#125972]

  28. Inserting a hyperlink in Microsoft Office applications may fail, generating the following error message:

    "An error occurred when browsing file."

    [From MPSE300R04W2K026][#126259]

  29. This fix resolves the following scenarios with server to client content redirection and launching Microsoft Internet Explorer:
    • Applications that do not place a space between "iexplore.exe" and a URL when launching from the command line fail to launch Internet Explorer
    • Launching Internet Explorer without specifying a URL fails
    • Launching Internet Explorer with the "-new" option results in an incorrect URL being passed to Internet Explorer

    [From MPSE300R04W2K026][#130059]

  30. Servers configured for an initial logon message using the domain policies "Interactive logon: Message text for users attempting to log on" and "Interactive logon: Message title for users attempting to log on" do not allow connections using Kerberos pass-through authentication.

    [From MPSE300R04W2K029][#131589]

Installation Instructions

Note: This hotfix is packaged with Microsoft Windows Installer. You can deploy the hotfix package to a group of servers using Microsoft Active Directory Group Policy Object or using Citrix Installation Manager. For more information, see the Presentation Server Administrator’s Guide or the Citrix Installation Manager Administrator’s Guide.

  1. Download the hotfix package from the Hotfixes and Service Packs page of the Citrix Web site at http://www.citrix.com.
  2. Copy the hotfix package to an empty directory on the hard drive of the MetaFrame server.
  3. Close all applications.
  4. Run the executable.
  5. Restart the server.

Note: To install this hotfix silently, use the /q option after the executable. For example:

msiexec /I MPSE300R04W2K029.MSI /q

Using the /q option without additional options automatically restarts the server.

For additional information about msiexec, see the Microsoft Web site at http://www.microsoft.com/. Search on keyword msiexec.

Uninstallation Instructions

  1. From the Start menu, select Settings > Control Panel.
  2. In Control Panel, double-click Add/Remove Programs.
  3. Highlight the hotfix you want to uninstall and click Remove.
  4. Follow the directions on-screen.

Files Updated

AdminUserMgr.jar
140,094
03/13/2006
08:23a
ccticket.dll
23,040
03/29/2006
07:48p
cdm.sys
311,136
03/29/2006
07:14p
cdmprov.dll
196,608
03/29/2006
07:48p
cdmsvc.exe
139,264
03/29/2006
07:48p
citrix_ima_core.jar
1,016,411
03/13/2006
08:23a
cpmmon.dll
90,112
03/29/2006
07:48p
cshadow.exe
28,672
03/29/2006
07:48p
ctxadmin.dll
106,496
03/29/2006
07:48p
ctxadpcm.acm
12,288
03/29/2006
07:15p
ctxdwavo.exe
14,336
03/29/2006
07:48p
ctxgina.dll
69,632
03/29/2006
07:48p
ctxprnui.exe
22,528
03/29/2006
07:48p
ctxrdpshell.exe
20,480
03/29/2006
07:48p
ctxrpc.dll
26,248
03/29/2006
07:48p
encsvc.exe
69,632
03/29/2006
07:48p
hotfix.exe
78,096
08/16/2005
12:47p
ibrowser.exe
114,688
03/29/2006
07:48p
icareduc.sys
12,296
03/29/2006
07:48p
iexplore.exe
36,864
03/29/2006
07:48p
ImaAdminSal.dll
147,456
03/30/2006
10:22a
ImaAdminSs.dll
217,224
03/30/2006
12:22p
ImaPsSal.dll
86,016
03/30/2006
10:21a
imareduc.dll
12,936
03/29/2006
07:17p
mfcom.exe
286,720
03/29/2006
07:48p
mfcomsrv.dll
573,440
03/29/2006
07:48p
MFContentSAL.dll
30,208
03/29/2006
07:48p
MfPnSs.dll
127,112
03/29/2006
07:48p
mfreg.exe
294,912
03/29/2006
07:48p
pnsvc.exe
90,112
03/29/2006
07:48p
wdica.sys
209,736
03/29/2006
07:48p
wfapi.dll
21,504
03/29/2006
07:48p
wfshell.exe
172,032
03/29/2006
07:48p
wpnbr.dll
122,880
03/29/2006
07:48p
wsxica.dll
1,040,656
03/29/2006
07:16p

Copyright © 2006 Citrix Systems, Inc. All rights reserved.
Citrix, MetaFrame, and MetaFrame XP are registered trademarks, and Citrix Presentation Server is a trademark of Citrix Systems, Inc. in the United States and other countries.
All other trademarks and registered trademarks are the property of their respective owners.


This document applies to:

  • MetaFrame Presentation Server 3.0 for Microsoft Windows 2000
Search
Knowledge Center
Presentation Server
Presentation Server Clients (ICA)
XenServer
XenDesktop
NetScaler Application Delivery
Access Gateway
EdgeSight
Provisioning Server
WANScaler
Password Manager