After Enabling SSL on a SharePoint Portal Web Server No Resources Appear for the Web Interface for SharePoint Web Parts

Symptoms

When Secure Sockets Layer (SSL) is enabled on a SharePoint Portal Web server the Web Interface for SharePoint Portal Web Parts fail to display published resources. If SSL is removed from the SharePoint Web server, contents now appear in the Web Parts.

Cause

The problem is the Citrix Web Part will ALWAYS construct as http://server/_layouts/WISP/GetResources.aspx unless the Use https to obtain resources flag is set on the Web Part tool page. Once this option is selected, it should ALWAYS construct as https://server/_layouts/WISP/GetResources.aspx.

Resolution

Ensure you are logged on to the SharePoint site as either an Administrator or Web Designer.
Select the page you want to edit.
From the Actions menu, choose Edit Page.
Click the arrow for the Web Part you want to modify.
Click Modify Shared Web Part.
Enable the Use https to obtain resources option. This option is located under the Preferences tab.

More Information

Refer to CTX108349 – Web Interface for Microsoft SharePoint Administrator's Guide for additional information.