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Citrix Access Essentials - Unsupported Features

Document ID: CTX107097   /   Created On: Jul 6, 2005   /   Updated On: Jan 15, 2008
Average Rating: 4

Summary

Citrix Access Essentials provides small and medium sized business (typically between 50 and 250 employees) simple, secure and cost-effective access to line-of-business applications.

Citrix Access Essentials uses existing Citrix technologies to provide Web access to applications. The user experience is consistent for local and remote users.

While the technologies employed will be familiar to those experienced with Citrix products, they will also notice that some features and capabilities of Citrix Presentation Server do not function or are not supported with Citrix Access Essentials. The remainder of this document outlines the unsupported aspects of Citrix Access Essentials.

IMPORTANT! When applying Hotfix Rollup Pack 1 (or later hotfixes) for Citrix Access Essentials 2.0, do not install any additional components (for example, Web Interface 4.6 or version 4.6 of the Access Management Console) unless instructed to do so by Citrix Technical Support.

See CTX112618 – Hotfix Rollup Pack PSE450W2K3R01 - For Citrix Presentation Server 4.5 and Citrix Access Essentials 2.0 for Windows Server 2003 for more information.

Dual Network Interface Cards

Servers containing multiple Network Interface Cards are not supported. Citrix Access Essentials is not designed to take advantage of servers containing multiple Network Interface Cards and has only been validated on servers running a single network interface card.

In addition, only one IP address may be bound to the single network interface card. This is done to reduce the potential administration effort.

Program Neighborhood and Program Neighborhood Agent

Connections via Program Neighborhood or Program Neighborhood Agent are not supported. Only connections through Web Interface are supported.

Components on more than one server

All components (i.e. license server, Web Interface, Secure Gateway, and Presentation Server) must be installed on the same server. Installing one or more components on another server is not supported.

Sharing licenses with other Citrix products

The license server component of Citrix Access Essentials may not be used to serve licenses for any other products than Citrix Access Essentials. By design, Citrix Access Essentials only obtains licenses from the local license server, regardless of the configured license server address.

Changing the XML port

The default XML port for Citrix Access Essentials is TCP Port 8001. Changes to this port number are not supported.

More than one server per farm

Only one Citrix Access Essentials server is permitted per farm.

Load Manager

This feature is visible in Add/Remove Programs, but is limited by license, so it is not operational or supported.

Network Manager

This feature is visible in Add/Remove Programs, but is limited by license, so it is not operational or supported.

TWAIN

The TWAIN redirection feature is not supported in Citrix Access Essentials 1.0, but has been included in Access Essentials 1.5. To use this feature upgrade to Access Essentials 1.5 or later.

SpeedScreen Browser Acceleration

The SpeedScreen Browser Acceleration feature is not supported in Citrix Access Essentials 1.0, but has been included in Access Essentials 1.5. To use this feature upgrade to Access Essentials 1.5 or later.

Bi-directional Audio or Dictation Quality Audio

The Bi-directional Audio feature is not supported in Citrix Access Essentials 1.0, but has been included in Access Essentials 1.5. To use this feature upgrade to Access Essentials 1.5 or later.

Novell Directory Services (NDS)

Integration with NDS is not supported.

Concurrent Licensing

Citrix Access Essentials is only available with a per-user licensing model.

Anonymous Accounts

Anonymous Users do not function. These accounts conflict with the per-user licensing model.

License Management Console

The Citrix License Management console is not included in Citrix Access Essentials. License management is provided through the Quick Start tool or by using the license management utilities.

Smooth Roaming

Smooth Roaming and the associated technologies (Session Reliability and Workspace Control) are not licensed in Citrix Access Essentials.

VPNs

The only supported VPN for use with Citrix Access Essentials is Citrix Access Gateway.

New Presentation Server features not supported in any Citrix Access Essentials version

• Application Streaming

• Desktop Broker

• Application Isolation Environments

• Virtual IP

• SpeedScreen Progressive Display

• SpeedScreen Multimedia Acceleration

• Configuration Logging

• Smart Card Support

More Information

See CTX113857 – New Features for Citrix Access Essentials 2.0.


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