Rate this Article:
You must be signed in to rate again
Article Feedback Print View
Alternate Languages: N/A

Error: Print settings could not be saved, access is denied

Document ID: CTX107058   /   Created On: Jul 19, 2005   /   Updated On: Jun 30, 2008
Average Rating: 1

Symptoms

With Citrix Presentation Server 4.0 and later, when you try to set advanced printing features on the Advanced tab of the printer properties, you receive the following error message:

“Printer settings could not be saved. Access is denied.”

You were able to change these settings in MetaFrame Presentation Server 3.0.

In addition, regular users are not able to edit other items under the Advanced and General tabs (except Printer Preferences).

Resolution

This function is by design. You need Administrator or Power User permissions to adjust these settings.

More Information

CTX108004 – How to Give Access Permission to Administrators to Manage Autocreated Printers


This document applies to:

  • Presentation Server 4.0 for Microsoft Windows 2000
  • Presentation Server 4.5 for Windows Server 2003
  • Presentation Server 4.0 x64 Edition
  • Presentation Server 4.0 for Microsoft Windows 2003
  • Presentation Server 4.5 for Windows Server 2003 x64 Edition
Search
Knowledge Center
Presentation Server
Presentation Server Clients (ICA)
XenServer
XenDesktop
NetScaler Application Delivery
Access Gateway
EdgeSight
Provisioning Server
WANScaler
Password Manager