Symptoms
Some applications, such as PaintShop Pro 8.0, unpack and execute certain application files in the user profile root. Because execution of DLLs, OCX, EXE and other executable files is not permitted from the user profile root, such applications fail to launch.
Resolution
Use one of the two methods described below to resolve this issue:
• Relax the Security level for the isolation environment in which the application is installed. To do this:
a. In the Management Console, right-click the isolation environment into which you installed the application and select Properties.
b. In the Isolation Environment Properties dialog, click Security.
c. In the Security pane, select the Relaxed Security radio button.
d. Click OK to save modified settings for the isolation environment.
-Or-
• Install the file you need into the installation root by running AIESETUP and pointing it to the executable file that was installed into the user profile root. For example, to install the PaintShop Pro 8.0 Product Tour file, run the following command:
AIESETUP My_AIE C:\Program Files\Citrix\aie\My_AIE\device\c\program files\Jasc Software Inc\Paint Shop Pro 8\Learning Center\Product_Tour.exe
This creates the executable file in the installation root, which means the application launches successfully and all users are able to access the application.
