Symptoms
When logging on to a Windows 2003 Server, the following error message is received:
“You do not have the proper encryption level to access this session.”
Resolution
Check if you have an encryption policy in place.
Open the Group Policy Editor and go to Computer Configuration > Administrative Templates > Windows Components > Terminal Services > Encryption and Security.
For the encryption level, the most restrictive policy between Microsoft and the settings in the Citrix connection configuration is enforced.
More Information
For more information, refer to these documents:
• CTX102374 - Error: You do not have the proper encryption level to access this Session.
• CTX607275 - Error: You do not have the proper encryption level to access this session..When using the Shadow Taskbar
• CTX101772 - Error: �You do not have the proper encryption level to access this session.� when using the Citrix Web Console
• CTX205802 - Error: You do not have the proper encryption level to access this Session
• CTX062244 - Error: "You Do Not Have the Proper Encryption Level to Access This Application" When Accessing an NFuse Published Application
• CTX103505 - The Required Encryption Level policy may not be enforced when using Windows 2003
• CTX108760 - Error: You do not have the proper encryption level to access this session... When Shadowing
