Issue
The following error message appears in the lmgrd_debug.log or in the Application log of the event viewer:
“Invalid license key (inconsistent authentication code)” or “Invalid.”
Symptoms
Users cannot obtain licenses from the license server or the server running MetaFrame Presentation Server is in a grace period.
In the License Management Console on the Current Usage page, the Access Suite Product is not listed in the Product row.
Troubleshooting
The complete error message in the lmgrd_debug.log and the Application log of the Event Viewer is as follows:
10:20:34 (CITRIX) Invalid license key (inconsistent authentication code)
10:20:34 (CITRIX) ==>INCREMENT MPS_ENT_CCU CITRIX 2005.0311 01-oct-2004 1000 \VENDOR_STRING=;LT=Eval;GP=96;CL=ENT,ADV,STD;SA=0;ODP=0;
AP=ADMIN/LOGON/ALW:ADMIN/INT/1440/-14D:ADMIN/INT/60/-7D:NONADMIN/LOGON/-7D \DUP_GROUP=V ISSUED=12-Mar-2004 NOTICE="eMail Test - Citrix" \SN=LA-0000150712-86261:872 START=11-mar-2004 SIGN="04CE 6F63 \7431 220B 4159 A056 6554 C167 9E66 6238 AEB9 E53B B903 4AC1 \4FBC 02BE EB4A 390E C05B 5362 6E6E 516C CCB0 9F31 80E2 1BCA \F264 5B2C 560E D610"
This error, Invalid license key (inconsistent authentication code), occurs when a license file is corrupted. A license file can become corrupted when it is modified incorrectly. The following are some of the lines within a license file that should not be modified manually. If they are accidentally modified, the digital signature of the license file is corrupted and a new license file is needed.
HOSTNAME=
INCREMENT
VENDOR_STRING=
DUP_GROUP=
SIGN=
START=
Resolution
Download a new copy of the license file from the Mycitrix.com Web site, put it in the \Program Files\Citrix\Licensing\MyFiles directory, and restart the Citrix Licensing service.
More Information
CTX113492 – Error: "Invalid License Key" or "Inconsistent Authentication Code"
